Job Overview
Metso is seeking a Repairs Coordinator in Henderson to manage repair operations, liaise with customers and contractors, and ensure high‐quality repair work.
Responsibilities
Liaise with customers, superintendents, and sub‐contractors regarding repair jobs.
Create and issue work packs to internal workshops or vendors for stripping and assessing items.
Obtain relevant drawings and technical information and develop repair scopes of work.
Create cost estimates and detailed customer proposals.
Plan and schedule activities with team members and external teams/vendors.
Issue job packs with repair scopes and drawings following Metso's document control system.
Maintain the team job register to required standards in a timely fashion.
Answer technical queries from workshops and vendors, advising on repair methods.
Conduct QA/QC inspections to ensure repairs meet Metso standards, liaising with Engineering and product support as needed.
Inspect all jobs prior to dispatch and sign off relevant documentation.
Create Manufacturer's Date Records (MDRs) for each job.
Review the profit margin achieved for each job.
Be an active team member during team meetings.
Attend customer meetings, update on job progress and answer technical queries.
Investigate negative customer feedback, implement corrective actions,



and respond appropriately to the customer.
Qualifications
Essential: 5 years of repairs experience and associated skills, including trade certificate.
Essential: Customer liaison skills.
Essential: Planning and scheduling skills.
Desirable: Metso product experience.
Desirable: QA/QC auditing experience.
Desirable: Welding, machining, or fitting knowledge.
Benefits
Extensive learning opportunities – ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Wellbeing and safety – occupational healthcare, generous perks plan, healthy living rewards, mental well‐being services, on‐site gym, meal benefits, car/bicycle benefits, and engagement surveys.
Annual bonus – global incentive programs tied to business and performance targets.
Hybrid working possibilities.
Worldwide support – access to a global network of peers.
Equal Prospect Statement
Metso is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.
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📌 Repairs Coordinator (Henderson) (New South Wales)
🏢 Metso Outotec
📍 New South Wales