For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Join us and be part of a team that delivers
Altogether Better Care
—because when we come together, we create brighter futures for all.
Job Description
Casual opportunity, 3 days per week - with potential to become permanent
Based in Ringwood, on the lands of the Wurundjeri People
$***** p/h (includes25% loading)+ 12% Super + Generous Salary Packaging perks of up to $18,550
Make your days more meaningful
Join Each's Clinical and Complex Care Services team and play an important role in supporting the smooth delivery of community-based health programs. You'll work across a range of services including the IDEAS Program, Diabetes Education, Health@Home and Care Pathway programs, and specialist community health clinics.
As a key member of the administration team, you'll help ensure people can access the care and support they need through exceptional customer service, efficient coordination, and high-quality administrative support. Every interaction you have will contribute to creating a positive experience for customers, clinicians and community partners.
Your role, your impact
In this role, you'll be the backbone of our service delivery, helping customers access essential health services while supporting clinicians and program staff to deliver outstanding care. You'll bring organisation, attention to detail and a customer-centred approach to a busy and rewarding environment.
Manage
customer appointments, referrals and clinician schedules to support efficient service delivery
Provide
high-quality administration support across multiple health programs and services
Respond
to internal and external enquiries promptly, professionally and compassionately
Support
customer onboarding, correspondence, service agreements and waiting list management




Create
and maintain accurate documentation including reports, presentations, minutes and communications
Assist
with billing processes, data management and reporting activities
Coordinate
administrative tasks that support program compliance and funding requirements
Contribute
to project activities, logistics and service improvement initiatives
Build
positive relationships with customers, clinicians and stakeholders across the organisation
Maintain
a person-centred, inclusive and welcoming experience for everyone accessing our services
Who we're looking for
We're looking for someone who is organised, proactive and passionate about delivering excellent customer service.
Experience working in an administrative or office support role
Well-developed administration and organisational skills
Strong customer service skills with a professional and approachable manner
Confidence using Microsoft Office Suite applications
Experience using design and publishing tools such as Canva
Excellent communication and interpersonal skills
Ability to prioritise tasks, manage competing demands and work in a busy environment
Strong attention to detail and problem-solving skills
Ability to work both independently and collaboratively within a team
Emotional intelligence, resilience and a positive attitude
Knowledge of healthcare services is highly regarded
What will make you stand out
Experience working within health, community or allied health services
Knowledge of the not-for-profit sector
Relevant tertiary qualifications
Experience supporting multiple programs or service areas simultaneously




Familiarity with customer management, appointment booking or healthcare administration systems
What's in it for you
At Each you'll be supported to be your best. We provide:
Diversity & belonging –
We value all backgrounds, abilities, and identities and are committed to cultural safety.
Supportive & inclusive culture –
Work with like-minded colleagues and leaders who genuinely care.
Balance your way –
Flexible work arrangements to help you juggle work and life commitments.
Boost your take-home pay –
Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
Endless career opportunities –
With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress.
Free, confidential support –
Our Employee Assistance Program is available for you and your family.
Fitness Passport
– discounted access to hundreds of gyms, pools and fitness facilities nationwide
See more Each benefits under the 'Work with us' tab on our website.
For more information or a confidential conversation contact
Meagan Watson, Team Leader - Clinicial & Complex Care Administration
via .
Applications Close: Wednesday 5th August ****
Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care. We're committed to a workplace where everyone feels secure, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.
Additional Information
#J-*****-Ljbffr

📌 Administration Officer (Melbourne)
🏢 Each
📍 Melbourne