About Langham Hospitality Group: A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
About Langham Hospitality Group: A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham, Sydney is the city's most exclusive harbourside address. Nestled in the city's Rocks district, The Langham, Sydney boasts the largest guestrooms in Sydney, including opening windows and balconies. Guests enjoy sweeping western harbour views, and a tranquil yet convenient proximity to some of Sydney's most iconic experiences. The Langham, Sydney invites our guests to experience elegance redefined at Sydney's ultimate hotel experience of unsurpassed luxury and opulence.
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About The Role
As a Part Time Langham Service Agent at The Langham Sydney, you will be handling guest bookings, and ensuring every stay is seamless. You will connect with guests, coordinate with teams, and bring a touch of luxury to every interaction.
Key Responsibilities
To ensure all Room Reservation enquiries are handled professionally,



efficiently and accurately over both email and phone
Contribute positively to the achievement of sales & revenue budget through conversion of reservation enquiries into sales
To handle all incoming calls into the hotel and redirect as appropriate.
To handle all hotel food & beverage outlet reservations
To process all In-Room Dining orders from hotel guests
Match Your Skills
Your skills and experience will include:
Previous experience in a similar role is preferred
Ability to demonstrate a commitment to outstanding customer service
Excellent communication and interpersonal skills
Computer literate (Microsoft Office Suite) and valid working rights
Attention to detail, flexible with working hours and reliable
You have availability throughout the week, public holidays and on weekends
What We Offer
Excellent growth, learning and career development opportunities within a global luxury hospitality group
Complimentary duty meals and uniform laundry
Access to Employee Assistance Program (EAP), wellbeing initiatives and wellness activities
Complimentary nights at Langham Hospitality Group hotels
Colleague discounts on accommodation, dining, food & beverage and spa experiences
Reward and recognition programmes that celebrate colleague contributions
Presentation & Grooming - As part of the luxury hospitality industry, high standards of personal presentation, grooming and hygiene are important and are expected throughout the recruitment process and employment journey.
Equal Opportunity Employer - The Langham, Sydney is an equal prospect employer committed to building a diverse workforce and inclusive culture where all colleagues feel valued and respected.
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📌 Langham Service Agent (Sydney)
🏢 Langham Hospitality Group
📍 Sydney