ServiceNow Engineer / Admin (AU Citizens)
XPT SoftwareAustraliaAustralia PTY Ltd, incorporated in ****, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Position: ServiceNow Engineer / Administrator
Role Overview
The ServiceNow Engineer / Administrator will be responsible for the day-to-day administration, configuration, and support of the ServiceNow platform. The role includes supporting implementations, deployments, upgrades, and ensuring the platform operates securely and reliably in a Government environment.
Key Responsibilities
Administer and support the ServiceNow platform
Manage users, roles, groups, and access controls
Support ServiceNow implementations, deployments,



and upgrades
Perform platform configuration including workflows, forms, and UI policies
Monitor system performance and resolve platform issues
Support testing, deployment, and post-go-live activities
Maintain technical and operational documentation
Ensure platform compliance with Government security and governance standards
Required Skills & Experience
3+ years' experience as a ServiceNow Engineer or Administrator
Strong hands-on experience with ServiceNow administration and configuration
Positive understanding of ITSM and ITIL processes
Experience supporting ServiceNow deployments and upgrades
Ability to troubleshoot and resolve platform issues
Strong communication and documentation skills
ServiceNow certification (CSA or equivalent)
Experience working in Government or regulated environments
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📌 Servicenow Engineer / Admin (Au Citizens) (Melbourne)
🏢 XPT Software
📍 Melbourne