Trafalgar Entertainment Asia-Pacific is looking for a commercially minded CRM & Insights Analyst to help us make smarter decisions through better use of data. This newly created role works across marketing, ticketing, productions and finance, transforming data into meaningful insights that drive audience growth, improve commercial performance and support strategic decision-making. You'll play a key role in helping teams understand what's working, where opportunities exist, and how we can continue to grow and engage our audiences.
Reporting to the General Manager, you'll be responsible for maintaining the integrity and governance of our data, developing dashboards and reports, and delivering insights that support both day-to-day operations and long-term planning. You'll work with a range of systems and data sources, using tools such as
Power BI, SQL and HubSpot
to turn complex information into clear, actionable recommendations for stakeholders across the organisation.




We're looking for someone who combines strong technical capability with commercial curiosity and excellent communication skills. You should be just as comfortable building reports and analysing trends as you are explaining your findings to non-technical audiences. If you enjoy solving problems, uncovering opportunities in data and want to apply your skills in the dynamic world of live entertainment, we'd love to hear from you. You'll join a small, close-knit team where collaboration is valued, ideas are welcomed and individual contributions make a real impact.
We offer ticketing benefits and access to our employee rewards and discounts program. You'll work in a supportive environment that encourages collaboration, learning and professional growth.
For further information about this role, please refer to the full job pack at
/careers
.
Applications are open to those with full working rights in Australia. Trafalgar Entertainment Asia Pacific is an Equal Employment Prospect Employer.
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📌 Crm & Insights Analyst (Sydney)
🏢 Trafalgar Entertainment Asia-Pacific
📍 Sydney