Casual Position, Monday Availability Essential ****** hours/week)
Altona North Medical Hub is a busy, purpose-built medical practice and we're proud to provide accessible, compassionate, patient-centred healthcare to the Altona North and surrounds community.
We're a lively, caring workplace, with an extensive team of GPs and a full suite of onsite allied health services.
About the role
This is a casual position of ***** hours per week. Availability on Mondays is essential, with flexibility to work additional days Monday to Friday.
As the friendly face of ANMH, you'll be the first point of contact at our reception desk, making patients feel at ease from the moment they arrive or call.
You'll work as part of a close-knit reception team in a busy but rewarding environment, supported every step of the way.
Your day will include:
Greeting and welcoming patients to the clinic in a friendly and professional manner
Scheduling appointments, managing patient records, and assisting with general day-to-day operations
Handling phone inquiries, emails, and patient requests efficiently
Processing payments and managing billing tasks
Coordinating with medical staff to ensure patients receive timely and efficient care
Maintaining a high level of confidentiality and discretion when dealing with sensitive patient information
Maintaining a clean, and organised reception area
About You
You're someone who genuinely loves helping people,



the kind of person who puts patients at ease just by being you. You stay calm and kind even on the busiest of mornings, and you take real pride in delivering a great experience for every person you meet.
If you have a can‐do attitude, a hunger to learn, and a spark of ambition you're exactly who we want.
Here's what we need from you:
Previous experience in medical reception or healthcare administration (preferred)
A warm, friendly communication style, both in person and over the phone
Advanced computer skills with ability to efficiently navigate complex medical appointment and billing systems
Great organisational skills and a sharp eye for detail
A genuine team spirit, with the ability to hold your own when things get busy
Respect for patient privacy and confidentiality
If you're looking to turn this chance into a rewarding career and grow with us, this is your moment.
Why You'll Love It Here
Our medical hub is open 7 days with varied shifts on offer
Work alongside a large, diverse team of GPs and allied health professionals covering a broad range of specialties
Easy to get to with well-serviced by public transport and plenty of on-site parking
We're a team that cares, and look out for each other
Competitive salary commensurate with experience and the opportunity for career advancement within our network of medical practices
Ongoing training and development to enhance your skills
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📌 Medical Receptionist - Casual (Melbourne)
🏢 Altona North Medical group
📍 Melbourne