1d ago , from Illawarra Mercury Job Board
Key Account Manager - Alternative Channels
Sydney, NSW | Full Time |
At Vitaco, we're passionate about empowering healthier lives through market-leading brands including Musashi, Nutra-Life, Healtheries and Athena. As one of Australasia's leading health and wellness businesses, we're investing in the next phase of growth across Australia-and Alternative Channels is a key strategic priority.
We're looking for either an experienced Key Account Manager or a high-performing National Account Executive ready to take the next step in their career.
This is more than a traditional account management role. It's an opportunity to take ownership of a strategically important and rapidly growing customer portfolio, shape channel strategy, influence commercial outcomes and make a meaningful impact within a high-performing FMCG organisation.
Reporting to the National Business Manager - Woolworths & Alternative Channels, you'll lead customers including Costco, Aldi, Kmart, Big W and other emerging retail partners, driving sustainable growth across some of Australia's most diverse retail models.
Your Opportunity
Working closely with Category, Marketing, Finance, Supply Chain and Customer Service teams, you'll be responsible for developing customer growth strategies, leading Joint Business Planning, and delivering sustainable sales, profit and market share growth.
Key Responsibilities Include
Managing and growing Alternative Channel customers including Costco, Aldi, Kmart, Big W and emerging retail partners
Developing and executing Joint Business PlansDelivering sales, profit and market share objectives
Managing forecasting, pricing, promotional investment and trade spend
Identifying ranging, distribution and innovation opportunities
Building compelling customer sell stories and commercial proposals
Leading range reviews, customer negotiations and annual planning processes
Partnering cross-functionally to successfully execute customer plans




Why This Role Is Different
Own a strategically important, high-growth portfolio
Take ownership and accountability for customer performance and commercial outcomes
Build channel strategies across Club, EDLP, General Merchandise and emerging retail formats
Work with senior commercial leaders and gain significant exposure across the business
Influence ranging, pricing, promotions, innovation and long-term business planning
Play a key role in shaping the future of Vitaco's Alternative Channels business
What You'll Bring
We're looking for a commercially ambitious and highly autonomous FMCG professional who enjoys balancing strategic thinking with executional excellence.
You'll Bring
FMCG sales, account management or national account experience
Strong commercial acumen across trade investment, pricing, forecasting and profitability
Experience managing customer relationships and delivering growth outcomesA passion for negotiation, customer influence and commercial problem-solving
Strong analytical capability and confidence using customer and market dataA proactive mindset, strong ownership mentality and a genuine desire to make an impact
Highly Regarded
Experience managing Alternative Channels, Grocery, Costco, Aldi, Kmart, Big W or similar retail customers
Experience using Circana, Nielsen, Aztec or similar market data platforms
Tertiary qualifications in Business, Commerce, Marketing or a related discipline
Why Join Vitaco?
At Vitaco, We Care. We Act. We Succeed.
As a HRD 5-Star Employer of Choice, we offer more than just a job-we offer the opportunity to join a growing business where your contribution is recognised, your ideas are valued, and you'll work alongside passionate people who are committed to delivering outstanding results.
Whether you're looking to broaden your commercial experience, strengthen your customer partnerships or contribute to the continued growth of a dynamic FMCG business, you'll find the opportunity to make a genuine impact at Vitaco.
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📌 Key Account Manager – Mass Merchants (Sydney)
🏢 Vitaco Group
📍 Sydney