AIA Group in Australia is seeking a CX & Service Design Manager to lead the development and execution of customer experience strategies within the Customer Experience and Service Design team. You will drive initiatives that improve service delivery and engagement across channels.
The role requires a minimum of 5 years in CX or service design, solid project leadership, and the ability to translate data into actionable insights while collaborating with diverse stakeholders across the
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📌 Head Of Cx & Service Design (Port Macquarie)
🏢 AIA Group
📍 Port Macquarie
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