Integrity Funeral Services – Southport QLD
Integrity Funeral Services is seeking a compassionate and professional
Funeral Director Assistant
to join our team in Southport, Queensland. This is a
full time position
that plays a vital role in providing dignified and respectful services to families during their time of need. As a Funeral Director Assistant, you will support our funeral directors in delivering exceptional care and attention to detail, ensuring that each family receives the highest standard of service. This role is essential to maintaining the trust and reputation that Integrity Funeral Services has built within our community.
What you'll be doing
Assisting funeral directors in conducting funeral services, viewings, and other ceremonial occasions
Assisting with the preparation and presentation of the deceased with respect, dignity and professionalism
Managing administrative tasks including documentation, scheduling and record-keeping related to funeral arrangements
Maintaining and organising funeral facilities, ensuring they remain clean, welcoming and properly maintained
Assisting with the coordination of suppliers to deliver beautiful and memorable services for families
Assisting with transportation of the deceased and attending to associated logistical requirements
Supporting the funeral director in creating personalised and meaningful ceremonies that reflect each family's wishes
Answering telephone enquiries and providing information about funeral services offered
Maintaining confidentiality and demonstrating sensitivity when handling sensitive information
Participating in a rostered capacity on the on call roster for overnight and weekend conveyances of deceased from locations as required
What we're looking for
A genuine commitment to providing compassionate care and support to bereaved families
Strong communication and interpersonal skills with the ability to work sensitively with people during difficult times
Attention to detail and the ability to manage multiple tasks and priorities effectively
Physical fitness and capability to perform duties that may include lifting and standing for extended periods
Reliability and punctuality, as this role often involves being on-call for ceremonies, services and conveyances
Discretion and professionalism in all interactions with families and colleagues
Knowledge of funeral industry practices is advantageous but not essential, as comprehensive training will be provided
A willingness to learn and develop expertise in funeral services and the broader community services sector
Ability to work both independently and as part of a dedicated team
A valid driver's licence and reliable transportation is required
What we offer
At Integrity Funeral Services, we recognise that our staff are our greatest asset. We are committed to creating a supportive and respectful workplace where your wellbeing is prioritised. Our benefits include:
Comprehensive training and mentoring in funeral service practices and procedures
Opportunities for professional development and advancement within the funeral services industry
A compassionate and supportive team environment that values your contributions
Work-life balance initiatives that respect the demanding nature of this role
Access to employee assistance programmes and wellbeing support services
Competitive remuneration package commensurate with experience
About us
Integrity Funeral Services is a dedicated provider of funeral services in the South East Queensland area, committed to serving our community with dignity, respect and compassion. We understand that arranging a funeral is one of life's most challenging experiences, and our mission is to provide families with professional, personalised and supportive services during their time of grief. Our team is passionate about honouring the lives of those who have passed and providing comfort to their loved ones. With a strong reputation built on integrity, professionalism and genuine care, Integrity Funerals is proud to be a trusted member of the Gold Coast and wider community.
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