Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.
Your mission
As a Parts Interpreter you will facilitate Spare Parts and Accessory sales to existing and prospective Hiab customers. Interpret parts requests from end users and to oversee a broad range of clients, inclusive of dealers and retail clients and Warranty Management.
Key responsibilities
Work as part of a team to manage the local parts holding and Van stocks for staff
Ensure interactions with clients are timely and quotations are provided promptly
Keep abreast of market initiatives and share with the team as appropriate
Participate in Annual Parts and Accessory Marketing Campaign development
Ensure the best freight option is selected to achieve: Desired eta's, Minimise Freight Cost, Reduce risk of damage
Proactively work with our accounts team and clients to establish trading accounts where possible
Ensure Cash sales are processed in accordance with company guidelines
Promote and Administer Hiab's proprietary e-commerce platform – Webshop
Warranty Management.
What we are looking for
Minimum Year 12 or equivalent




Previous experience in a similar role
General understanding of electrical, mechanical and hydraulic systems - not essential but preferred
General logistical understanding would be held in high regard
For the right candidate training could be provided if required
Customer relationship and customer service skills
Positive IT skills and previous SAP experience would be highly regarded.
What we offer
As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.
This role has been approved as a direct only hire, as such any Agency referrals will not be accepted.
We Are Hiab
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.

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📌 Parts Interpreter (Melbourne)
🏢 Hiab
📍 Melbourne