Woolworths Group in Sydney seeks Head of Customer Experience & Insights AU Food to advocate for customers and drive a comprehensive CX framework across the AU Food business.
You will partner with the Senior Leadership team to translate customer signals into actionable strategies and oversee a closed-loop insights process that lifts customer experience.
You will lead a multidisciplinary insights team, influence strategic decisions with real-time customer health narratives, and collaborate
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📌 Strategic Cx & Insights Leader – Au Food, Sydney (New South Wales)
🏢 Woolworths Group
📍 New South Wales
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