Redhill Hospitality Groupis seeking a skilled and dedicated a dedicated and experiencedMotel Managerto lead our property in Armidale NSW.
This is a full-time position that plays a crucial role in ensuring the smooth operation of our motel and delivering outstanding guest satisfaction.
As Motel Manager, you will be responsible for overseeing all aspects of the property's performance, from daily operations and staff management to financial control and guest relations.
This position is essential to maintaining our reputation for excellence and achieving our business objectives in the Armidale market.
What you'll be doing
Oversee all daily motel operations, including front desk, housekeeping, maintenance and guest services to ensure smooth and efficient running of the property
Manage and supervise staff, including recruitment, training, scheduling, performance management and team development to build a motivated and competent workforce
Maintain financial accountability by managing budgets, controlling costs, maximising revenue and achieving financial targets set by head office
Ensure compliance with all health, safety, security and regulatory requirements, including duty of care obligations and legislative standards
Develop and implement strategies to enhance guest satisfaction and experience, including handling complaints and resolving issues promptly and professionally
Monitor and maintain property standards, cleanliness, maintenance and safety protocols across all areas of the motel
Manage inventory, procurement and vendor relationships to ensure cost-effective operations and quality supplies




Implement marketing initiatives and promotional strategies to drive occupancy rates and revenue growth
Prepare reports on operational performance, occupancy rates and financial results for management review
Liaise with Redhill Hospitality head office on strategic matters, performance metrics and any operational concerns
What we're looking for
Proven experience as a Motel Manager or similar hospitality management role, ideally managing a property of comparable size and complexity
Strong leadership and people management skills with the ability to recruit, train, motivate and develop high-performing teams
Solid financial acumen including budget management, revenue control, cost analysis and P&L; responsibility
Excellent customer service orientation with demonstrated ability to resolve guest concerns and maintain high satisfaction levels
Proficiency in hospitality management systems and property management software
Knowledge of health, safety, and hospitality industry compliance requirements
Strong communication and interpersonal skills with the ability to work effectively with guests, staff and management
Problem-solving abilities and sound decision-making skills in a fast-paced environment
Flexibility and willingness to work diverse hours, including evenings and weekends as required
Relevant hospitality qualifications or certifications are desirable
What we offer
At Redhill Hospitality, we believe in supporting our team members and fostering a workplace where professionals can excel and grow.
We offer competitive remuneration, opportunities for career development within our hospitality portfolio, and a supportive management structure that values your contributions.
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📌 Motel Manager (Armidale)
🏢 Redhill Hospitality
📍 Armidale