Chillflow Solutions Australia Pty Ltd - Freshwater NSW
Chillflow Solutionsare seeking an organised and motivatedAdministration & Projects Assistantto join our growing team in Sydney, NSW.
This is a full-time permanent role responsible for supporting the day-to-day operations of the business by providing administrative assistance across our service, projects and office functions.
You'll work closely with senior management, project teams and service personnel to ensure our business operates efficiently while delivering exceptional support to both our team and our clients.
About Chillflow Solutions
Chillflow Solutions is a leading provider of specialist marine HVAC and refrigeration engineering solutions across Australia and South East Asia.
Our mission is to deliver innovative, high-quality, and reliable HVAC services to the marine, offshore, and industrial sectors through strategic collaboration, technical expertise, and continuous improvement.
As the Australian distributor for several global OEM's, we offer world-class training, access to premium chiller products, and cutting-edge industry advancements.
Our services encompass design, supply, installation, service, maintenance, and lifecycle support for large-scale marine and industrial HVAC chillers and refrigeration equipment.
At Chillflow Solutions, we are committed to excellence, safety, and sustainability, ensuring our clients receive best-in-class solutions tailored to their operational needs.
As we continue to expand, we seek highly skilled and motivated professionals to join our team and contribute to our ongoing success in the marine HVAC industry.
The Role - What You'll Be Doing
Provide administrative support across the business, including senior management, project teams and service operations
Manage the shared office inbox and coordinate incoming enquiries
Answer and direct incoming phone calls while providing exceptional customer service
Welcome clients, suppliers and visitors to the office
Prepare correspondence, reports, presentations and business documentation




Support managers with project documentation, document control and project records
Assist with purchase orders, subcontractor documentation and project administration
Coordinate NSW company vehicle servicing and fleet records
Maintain office supplies, stationery, kitchen consumables and office equipment
Assist with maintaining the Mango HSEQ system by uploading documentation, maintaining records and supporting compliance activities
Maintain accurate filing systems, business records and administrative registers
Support continuous improvement initiatives and assist with ad-hoc business projects
What We're Looking For
Highly organised with excellent attention to detail
Strong written and verbal communication skills
Professional, friendly and customer-focused
Able to prioritise multiple tasks and meet deadlines
A proactive problem solver with a positive attitude
Reliable, adaptable and eager to learn
Able to work independently while also contributing to a collaborative team environment
Experience in a customer service role
Strong organisational and time management skills
Professional telephone manner and customer service skills
Preferred (But Not Essential)
Previous experience in administration or a business support role
Experience supporting projects or operations
Experience within the HVAC, engineering, construction, manufacturing or trades industries
Why Join Us?
Be part of a growing Australian company with exciting long-term opportunities
Join a supportive and collaborative team culture
Enjoy a wide-ranging role where no two days are the same
Work alongside experienced professionals across service, projects and engineering
Opportunity to grow your career as the business continues to expand
Contribute to exciting marine, offshore and industrial HVAC projects
What's In It For You?
Performance incentives
Ongoing training and professional development
Career progression opportunities
Supportive leadership team
Work with an innovative company delivering specialist HVAC across Australia and South East Asia
#J-*****-Ljbffr

📌 Administration & Projects Assistant (Sydney)
🏢 Chillflow Solutions Australia
📍 Sydney