Location: Newcastle / Regional NSW (Hybrid / Remote with occasional local NDIS office visits)
Work Type:Full-time hours preferred (Part-time considered at 3 - 4 days minimum)
Contract Start: Monday, 13 July ****
Pay rate:$***** p/h + Super
Note on Registration:Active professional registration (e.g., AHPRA) is not required, but you must hold a verified, Australian-accepted qualification.
About the Role
Are you an empathetic clinical, allied health, or education professional with a knack for deep listening and clinical reasoning?
Our Federal Government client is launching a national testing program and is seeking agile, high-performing professionals to join them as Support Needs Assessors.
In this role, you will conduct comprehensive support needs assessments via semi-structured, conversational interviews with NDIS participants.
You will be responsible for reviewing files, conducting virtual or face-to-face assessments, and writing high-quality, strengths-based reports that clearly capture a participant's life situation and needs.
Please note: This role focuses strictly on assessment and reporting; you will not make funding, budget, or support hour determinations.
Key Responsibilities:
Conduct and Synthesise Assessments:Gather information directly from participants and their representatives, analysing and interpreting external evidence to make evidence-based recommendations.
Report Writing & Case Management:Prepare clear, accurate, objective, and defensible written assessment reports using digital case management tools.
Person-Centred Communication:Communicate clearly, respectfully, and empathetically through both face-to-face and virtual channels, utilising trauma-informed and culturally aware approaches.
Collaboration & Escalation:Work across teams to support planning processes, identifying and escalating complex risks or policy limitations when necessary.
Skills & Experience Required:
We are looking for a diverse mix of backgrounds.
To be successful, you must have:




Mandatory Qualifications:A recognised tertiary qualification in Allied Health (such as Occupational Therapy, Physiotherapy, Speech Pathology, Social Work, Counselling, Dietetics, etc.) or a relevant clinical/educational discipline (RN, EN, Education degree, or Behaviour Support Practitioner).
Note: Students part-way through their qualifications who possess significant, recent assessment experience may also be considered.
Assessment Expertise:Proven experience administering support needs assessments or utilizing person-centred/strengths-based assessment frameworks.
Experience with semi-structured interviews is highly regarded.
Communication & Writing:Advanced interpersonal skills to navigate complex, sensitive conversations, paired with strong analytical writing skills to produce clear, defensible reports.
Clinical Practice:A deep commitment to trauma-informed, culturally safe, and person-centered practices.
Tech Literacy:Digital literacy to navigate CRM case management systems and conduct video meetings (e.g., Microsoft Teams).
What We Offer & Team Culture
Comprehensive Training:A 3-week initial structured training and accreditation program (facilitated and self-paced), followed by immersive coaching to get you up to speed quickly.
A Supportive Environment:You will join a cooperative, geographically structured team.
We champion a "courageous" and high-performing culture that heavily prioritizes staff wellbeing through team meetings, dedicated "green rooms" for Q&A;, and 1:1 coaching.
Flexible Arrangements:Enjoy hybrid and remote working flexibility.
Mandatory Pre-Employment Checks
Australian Citizenship is a Mandatory requirement
Proof of above mentioned qualification is a requirement.
Please note: Applications Close: Friday, 12 June ****, any applications after this date with be considered as an expression of interest in case similar opportunities become available.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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📌 Aps6 Support Need Assessors (New South Wales)
🏢 Randstad
📍 New South Wales