Founded in ****, Jobfit Health Group is a leading occupational healthcare provider with wholly owned and operated centres across Australia and Current Zealand.
Our business heritage and culture of innovation sets us apart, fostering a commitment to our client's interests that is second to none. We are the industry leader in the delivery of pre-employment medical assessments and pre-employment work fitness assessments, which is supported by our receptionist as the first point of contact for those accessing our services.
We're on the lookout for a proactive, goal-oriented
Practice Manager
who is ready to thrive in a fast-paced workplace. As a key member of our growing team, you'll work closely with our leadership group to drive operational excellence and contribute to our ongoing success.
The position is in
Sydney CBD, New South Wales
and is
full-time, Monday to Friday, 38 hours
per week
, with a tailored training program delivered upon commencement. We ensure that you have the necessary skills and training to provide consistent and quality customer service, to ensure your success in the role.
About the role:
Oversee day-to-day clinic operations
Managing and optimising bookings (including accepting appointments)
Responding to and investigating basic patient complaints in a timely and appropriate manner
Collaborate with the coordination hub to streamline bookings and optimise doctor workflow processes
Develop, implement, and maintain systems and processes to support efficient clinic operations
Implement and uphold policies and procedures to ensure compliance with regulatory and organisational standards whilst adhering to WHS
Ensure delivery of high-quality patient care and service throughout clinic appointments
Support the Area Manager with workforce planning and recruitment activities as needed
Coordinate rosters for both clinical and non-clinical staff




Oversee training and development initiatives for the team and lead induction and orientation programs
Provide direct leadership and supervision to clinic reception staff
What we need from you:
Diploma in Business Administration, Management or a related field (highly desirable)
Minimum of 2 years' experience in a similar role
Demonstrated experience in team leadership
Strong working knowledge of patient management systems and Microsoft Office Suite
Ability to provide basic onsite IT support to clinic staff
Excellent communication skills, with the ability to listen actively and convey information clearly
Strong organisational skills with the capacity to manage multiple tasks effectively
Dependable and reliable, consistently delivering high-quality work on time
Proven ability to work collaboratively as part of a team
Drivers licence with reliable vehicle as the role requires travelling between metro and coast locations
Commitment to Work Health and Safety (WHS) or Occupational Health and Safety (OHS) responsibilities, in accordance with relevant State and Territory legislation, Partnered Health policies, and the requirements of all affiliated clinic sites
Novated Leasing
Employee Assistance Program
Ongoing support provided by your Leader
Candidate Referral Program - incentivized through recognition and reward for staff who refer high calibre candidates
Personal development – expand your knowledge with our in-house online learning and development centre
Engagement surveys – we listen to you, as a team member and take action on the issues that matter to you
Financial Wellbeing Checks and advice from our corporate financial planning partner
Diverse and inclusive workforce that reflects the diverse community in which we operate in
Aboriginal and Torres Strait Islander people are encouraged to apply.
**Please note that only suitable candidates will be contacted**
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📌 Practice Manager (New South Wales)
🏢 Partnered Health
📍 New South Wales