BIC Consolidated is a leading provider of cleaning services across Australia. We're currently seeking a Contract Manager to join our Team in Sydney.
Job Description
Location:
Sydney, NSW
Employment Type: Full-time, ongoing
Hours:
38 hours per week
BIC Consolidated Pty Ltd is seeking an experienced Contract Manager (Contract Administrator occupation) to oversee the administration and performance of multiple service contracts.
The successful candidate will ensure compliance with contractual obligations, manage budgets and financial reporting, and maintain strong client relationships across various sites.
What you'll do:
Be responsible for the day-to-day management and operation of the site/sites, including ensuring the performance of contracts, meeting all relevant contract and Company KPI's, handling of complaints and dealing with employment related matters.
Liaise with your direct report to establish the budgets for Operations. Follow up the budget on a regular basis and make the necessary adjustments to existing contracts.
Be the first point of contact for Clients and liaise with Clients to build, maintain and enhance strong long-term relationships.
Control attendance of employees at the various worksites and make the necessary arrangements to cover the job when, for any reason, a cleaner fails to show up for work.
Provide the necessary training and support for current and existing managers and supervisors,



with focus on maintaining the Company's strategic goals.
One year of experience in the contract administration.
Monitor and report on performance of contracted services such as waste removal and window cleaning and ensure they are complying with the Company's Operating Systems.
Work Experience Requirement:
A minimum of at least one (1) year of relevant full-time work experience in contract administration or a closely related role.
Education Requirement:
A relevant qualification at AQF Diploma level or higher (or equivalent), such as business, contract management, construction management, or a related field.
Personal Attributes and Skills:
You must possess sound knowledge and understanding of operations in the cleaning industry and have exceptional customer service, along with the ability to set goals, lead and develop others.
Excellent organisation and communication skills.
Strong influencer and the ability to build relationships.
Managerial and leadership skills.
Experience within Management positions in the Cleaning Industry.
Ability to be organised and be able to meet deadlines.
Understanding of the cleaning specifications relevant to each site.
Identification of customer needs and challenges.
BIC Consolidated is an Equal Opportunity Employer and encourages Aboriginal and/or Torres Strait Islanders to apply.
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📌 Contract Manager (Contract Administrator) (New South Wales)
🏢 BIC Consolidated
📍 New South Wales