Training & Performance Coach | EVDealer Group (BYD)
Training & Performance Coach – EVDealer Group (BYD)
Supporting a National Network | Automotive | Training & Performance
Join Australia's Fastest-Growing Automotive Brand and Help Shape Its Future
EVDealer Group (EVDG) BYD is expanding rapidly, with 90+ sites nationwide and growing, and we're looking for a high-impact Training & Performance Coach to elevate capability, drive performance, strengthen customer experience, and embed best-practice standards across our dealer network.
This isn't a sit-behind-the-desk job.
It's hands-on, fast-paced, and influential.
You'll be working directly with dealer leadership and sales teams, helping them lift capability, sharpen performance, improve NPS outcomes, and deliver outstanding customer experiences across the country.
Why Join Us
Work with BYD – Australia's fastest-growing automotive brand
Coach, inspire, and energise dealer teams across Australia
Be part of shaping the future of Australia's automotive landscape
National role with real visibility and measurable impact
Collaborate with senior leaders across EVDG, Eagers Automotive, and Retail Partners
Variety guaranteed – strategy, coaching, data, operations, and on-the-ground action
Join a fun, dynamic team with plenty of growth opportunities
About the Role
As Training & Performance Coach, you will play a critical role in supporting national training delivery, performance analysis, customer experience initiatives, and process improvement programs.
Your responsibilities will include:
Deliver engaging training (virtual and face-to-face) across the national dealer network
Analyse performance data to identify opportunities and uplift results
Coach dealerships through improvement programs, including underperforming sites




Drive NPS and customer experience improvement initiatives across the dealer network
Analyse customer feedback and NPS trends to identify opportunities and support dealerships in enhancing customer satisfaction and loyalty
Facilitate strategy and performance sessions with senior leaders and sales teams
Design practical, creative training content and resources
Travel interstate for site visits, training, and performance interventions
Assist the National Training & Performance Manager as required
About You
Think energy, ideas, and people skills rolled into one.
You're people-centric, a solution-focused problem solver, and a outstanding communicator with a dynamic presence that inspires confidence and lifts others.
Collaborative by nature, you balance professionalism with positivity and are a strong driver of results.
You will ideally bring:
Previous high-performing experience in automotive sales (essential)
Experience in sales management and a strong understanding of dealership operations (highly desirable - not essential)
Background in training, coaching, or performance roles within automotive or a similar industry
Strong capability in data analytics, performance metrics, and reporting
The ability to translate data into clear actions and coaching conversations
Experience supporting customer experience and NPS improvement outcomes
A creative approach to training design and content development
Confidence delivering training both virtually and face-to-face
Willingness and flexibility to travel interstate as required and internationally on occasion
If you are passionate about performance, people development, customer experience, and the automotive industry, and want to play a key role in elevating a national dealer network, we'd love to hear from you.
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📌 Training & Performance Coach | Evdealer Group (Byd) (Queensland)
🏢 Eagers Automotive
📍 Queensland