Senior Tier 2 Support Engineer – Automation & Microservices (New South Wales)

Senior Tier 2 Support Engineer – Automation & Microservices (New South Wales)

05 Aug
|
Blackpoint Cyber
|
New South Wales

05 Aug

Blackpoint Cyber

New South Wales

Blackpoint Cyber is seeking a Tier 2 Support Engineer to act as the technical escalation point for Tier 1, diagnosing complex issues across microservices, APIs, and cloud infrastructure. You'll drive resolution and continuously improve workflows powering our support operations.
You will design automated workflows, leverage Zendesk automations, and collaborate with Engineering to improve product reliability while delivering a solid customer experience.
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📌 Senior Tier 2 Support Engineer – Automation & Microservices (New South Wales)
🏢 Blackpoint Cyber
📍 New South Wales

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