Service Apartments | South Brisbane
Flexible Hours | Penalty Rates + Loadings | Career Development
Join Our Friendly Hospitality Team!
Do you enjoy meeting new people and delivering exceptional customer service?
The Capitol Apartments is a well-established apartment hotel located in the heart of South Brisbane, just moments from South Bank, the Brisbane CBD and the Brisbane Convention & Exhibition Centre. We are seeking a friendly, reliable and enthusiastic
Part-Time Front Desk Receptionist
to join our professional team.
As the first point of contact for our guests, you will play a vital role in creating a welcoming and memorable experience from check-in to check-out. Whether you're an experienced receptionist or looking to further your career in hospitality, this is an excellent prospect to work in a supportive team with flexible part-time hours.
About the Role
Welcoming guests with a warm, friendly and professional attitude
Managing check-in and check-out procedures efficiently
Processing payments and maintaining accurate guest records
Responding to guest enquiries by phone, email and in person
Assisting with reservations and accommodation bookings
Delivering exceptional customer service while resolving guest requests promptly and professionally
Liaising with housekeeping and maintenance teams to ensure a seamless guest experience
Ensuring all hotel policies, procedures and service standards are consistently maintained




Performing general reception and administrative duties as required
About You
Minimum
1 year of experience
in front office, reservations, customer service, hospitality (preferred)
Outstanding communication and interpersonal skills with a genuine passion for customer service
Excellent problem-solving and conflict resolution skills
Strong computer literacy and the ability to learn hotel management systems (experience with RMS or similar systems is highly regarded)
Excellent organisational skills with strong attention to detail
A positive, reliable, proactive and team-oriented attitude
Excellent written and spoken English; an additional language will be highly regarded
Flexibility to work a rotating roster, including weekdays, weekends as required
Why Join Us?
At The Capitol Apartments, we believe our people are our greatest asset. We are committed to providing a rewarding workplace where our team members are supported to learn, grow and succeed.
We offer:
Competitive hourly rates plus penalty rates and applicable loadings
Flexible part-time hours to suit your lifestyle
Comprehensive training and ongoing professional development
Career progression opportunities within a growing hospitality business
A supportive, friendly and inclusive team culture
A modern workplace in a premium South Brisbane location
Staff recognition and development opportunities
A respectful workplace that values work-life balance
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📌 Hotel Receptionist (Brisbane)
🏢 seek.com.au
📍 Brisbane