Ready to step up on the gaming floor—or take your supervisory career somewhere it can grow?
Redcape Hospitality
is looking for a
full-time Gaming Supervisor
to join the team at
The Willow Hotel
in Moorooka.
This opportunity suits an experienced Gaming Attendant ready for their first leadership role or an existing Gaming Supervisor looking for stronger support and a future pathway towards Gaming Manager.
Gaming is an important part of Redcape's venue operations. You'll be supported by experienced venue and gaming leaders who understand the floor, mentor their teams and provide ongoing training and development to help people progress in their careers.
Why You'll Love This Prospect
Step into a full-time supervisory role with coaching and support
Work in a newly renovated gaming room at an established local venue with steady trade and loyal regulars
Build towards future Gaming Manager opportunities across the group
Join a team that backs each other and values high standards
Receive 40% off food and beverages, plus 10% off bottle shop purchases
What You'll Do
Work closely with the Gaming Manager, supporting team leadership, daily operations and department priorities
Lead gaming operations and take ownership of the floor during rostered shifts
Guide and support Gaming Attendants throughout service
Build relationships with regular customers and deliver attentive service
Complete gaming transactions, payouts, cash handling and reconciliations accurately




Maintain strong standards across compliance, presentation and responsible gambling while resolving issues as they arise
What We're Looking For
Gaming experience as an Attendant, Senior Attendant or Supervisor
Ready to lead shifts, back the team and keep the floor running smoothly
Sharp attention to detail across cash counts, payouts and reconciliations
Strong knowledge of Queensland gaming compliance and responsible gambling
Current Queensland RSA and RSG, with CLO certification or willingness to obtain it
Availability across days, nights, weekends and public holidays
About The Willow Hotel
The Willow Hotel is a well-loved Moorooka local with loyal regulars, steady trade and a strong connection to its community.
The venue's warm, grounded culture comes from a team that takes pride in looking after its customers and supporting each other. If you enjoy knowing your regulars, working with a team that backs each other and being part of a venue the community genuinely values, The Willow is a great fit.
About Redcape Hospitality
Redcape Hospitality is one of Australia's leading hospitality groups, with more than 2,000 team members working across 50+ venues in New South Wales, Queensland, Victoria and Queenstown, New Zealand.
From community pubs and bottle shops to accommodation and entertainment venues, we create places people love to visit and teams are proud to be part of.
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📌 Gaming Supervisor | The Willow Hotel (Brisbane)
🏢 Redcape Hotel Group
📍 Brisbane