Theatre Services Attendant (x5) (Usher / Bar) (casual) - V********
Blue Mountains City Council – Katoomba NSW
Casual/Temporary
19d ago , from Blue Mountains City Council
EEO Data - We encourage you to complete our voluntary Equal Employment Chance (EEO) Survey. Please note, it is unrelated to your application.
This position is responsible for providing excellent customer service while ensuring the safe and efficient operation of theatre events. Key responsibilities include greeting and assisting patrons, checking tickets, directing audience members to their seats, responding to enquiries, supporting crowd management, and undertaking bar operations, including the responsible service of alcohol. The role requires previous theatre or venue experience in ushering and bar operations, a current RSA, and a commitment to workplace safety, including First Aid (or willingness to obtain certification) and Fire Safety training. Experience with theatre ticketing systems and ticket sales will be highly regarded.
The Theatre Services Attendant acts as an usher and is responsible for delivering exceptional customer service while ensuring the safe, efficient, and welcoming operation of the theatre and its patrons.



This role requires previous experience in theatre or venue ushering and bar operations, with a current Responsible Service of Alcohol (RSA) certification. The Usher assists with audience seating, ticket checking, patron enquiries, crowd management, and the sale and service of beverages, while maintaining a professional and friendly presence throughout events. A strong commitment to safety is essential, including participation in emergency response procedures. Current First Aid certification, or a willingness to obtain it, and completion of Fire Safety training are required. The successful candidate will demonstrate excellent communication skills, a proactive approach to customer service, and the ability to work effectively in a fast-paced live entertainment environment.
Remuneration:
base salary commencing at $***** gross per hour
+ 25% casual loading
+ 12% superannuation
+ performance payment 1% - 3.5% annual salary
+ annual award increase
For further information contact:
Evelyn Ivy on *********.
Closing date:
9 August ****.
#J-*****-Ljbffr

📌 Theatre Services Attendant(Usher / Bar) (Casual)/10061
🏢 Blue Mountains City Council
📍 Sydney