Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.
Working at Smartgroup offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.
Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.
What's the role?
We're looking for a Vehicle Sales Team Leader to lead a high-performing team that delivers exceptional customer experiences, strong sales results, and a seamless journey from enquiry to vehicle delivery.
Key Responsibilities include:
Leading a motivated, customer focused and efficient sales team of Vehicle Consultants
Contributing to the development of sales strategy, new business and delivery of growthtargets
Promoting customer excellence and engagement in all interactions to ensure industryleading levels of satisfaction
Contributing to development and delivery of multi-channel customer engagement strategy
Developing the capability of Vehicle Consultants to deliver key metrics and targets




Contributing to the development and delivery of sales frameworks with related KPIsand incentive programs
Providing leadership, support and mentoring to team members and undertaking regularone-to-one meetings, team meetings, training and coaching sessions
Contributing to the development of recent initiatives, including the identification ofopportunities to improve the efficiency of work processes and the implementation ofchanges in the workplace
Recruiting and inducting operations team members
Supporting client retention by achieving consistently high Net Promotor Scores
Analysing performance, highlighting problem areas and identifying improvement actions
Managing and resolving escalations and complex business issues
Who you are
At least 2 years experience in a Sales Leadership role (within a Motor Vehicle Leasing or Financial Services environment)
Proven ability to comprehend legislation and compliance around Financial products and related Leasing products
Achievement Orientation
Coaching
Change Management
Relationship building
Resilience
Customer Relations
Employment type:
Permanent Full Time
Location:
Melbourne/Sydney/Perth
For more information, please find our Recruitment Policy and processes on our intranet.
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📌 Vehicle Sales Team Leader (Sydney)
🏢 SMART Group
📍 Sydney