Job CategoryWarrenty , Automotive, Customer Service
Employee TypeFull Time
Contact information
Contact NameLiam P
Contact Phone**********
Contact ******
Description
Join Our Team as a Warranty Administrator at Berwick Land Rover
Are you a detail-oriented qualified with a passion for process and compliance, Berwick Land Rover part of the Autosports Group, is on the lookout for a dedicated Warranty Administrator to join our dynamic service team. This is your chance to be part of a leading luxury automotive brand, supporting seamless warranty claims and ensuring our clients receive the premium experience they deserve.
Berwick Land Rover are owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. Currently with over ****+ employees across 85 Dealerships in Australia (NSW, QLD, VIC, ACT) and New Zealand.
About the Role
As a Warranty Administrator, you'll be a crucial link in our service operation—processing warranty claims efficiently, accurately, and with integrity. Your role is vital in upholding our commitment to personalised attention, transparency, and professionalism. Please note, our brand portfolio and dealership focus may evolve, and you'll be adaptable to these changes.
What You'll Be Doing




Process all warranty claims accurately and within manufacture timeframes.
Review repair orders to ensure claims are complete and compliant
Submit claims daily to ensure budget achievement
Manage warranty parts—return, core, dispose of, and handle them following manufacturer guidelines—and ensure they are cleaned, tagged, securely stored, and handled properly.
Finalise job sheets with customer charges and warranty items post-inspection and approval.
Ensure diligent compliance with process, people and paperwork
What We Offer
A vibrant, supportive team environment that values your growth
Opportunities to develop your career within a reputable luxury dealership group
Work with iconic automotive brands, including BMW
Exclusive discounts on health insurance
Access to our Employee Assistance Program (EAP) for personal and professional support
Family & Friends Referral Program
Complimentary coffee, tea, and hot chocolate to energise your day
A commitment to Diversity and Inclusion, fostering a welcoming workplace
Who You Are
Organised with keen attention to detail
Customer-focused with excellent communication skills
Knowledgeable about warranty procedures and vehicle diagnostics (experience preferred)
Committed to integrity, transparency, and delivering exceptional service
#J-*****-Ljbffr

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