Join a long‐established, family‐owned business with strong local community presence
Supportive team environment with hands‐on training
Work with well‐known brands AVIS & Budget
About Us
Suolow Holdings Pty Ltd is a proud, family‐owned business operating as an AVIS franchise since **** and a Budget licensee since ****. With a team of over 30 employees, we service customers across South East NSW and the ACT, operating from 10 locations throughout the region.
We live by the AVIS mission:
"We will ensure a stress-free car rental experience by providing superior services that cater to our customers' individual needs."
About the Role
We are seeking enthusiastic, customer‐focused individuals who thrive in a fast‐paced and dynamic environment. As a Rental Service Agent (RSA), you will support our Avis/Budget branch, acting as the first point of contact for customers and delivering stress‐free, end‐to‐end rental solutions. This is a hands‐on role offering variety, responsibility, and strong customer interaction.
Key Responsibilities
Engaging with customers face‐to‐face and over the phone to understand their needs and deliver tailored rental solutions
Explaining rental agreements, insurance options, policies, and procedures clearly and confidently
Using multiple computer systems, handling payments, balancing cash,



and completing administrative tasks
Conducting vehicle quality assurance inspections, including operational checks, reporting damages, and vehicle detailing (cleaning interior and exterior)
Working collaboratively with your team to achieve daily targets and business objectives
Maintaining high operational standards in line with company, regulatory, and safety requirements
What We're Looking For
You bring a positive, can‐do attitude and consistently go the extra mile for customers and colleagues alike. You have experience delivering high‐quality customer service and confidently resolving customer queries to achieve positive outcomes.
You'll also have:
Solid problem‐solving skills and excellent attention to detail
Confidence working across multiple IT systems simultaneously
Availability to work across operational hours, Monday to Friday: 8:30am – 8:30pm, Saturday & Sunday: 8:30am – 4:00pm
Flexibility to travel occasionally to assist nearby branches
Inclusion & Diversity
We are committed to creating an inclusive and supportive workplace that values diversity in all its forms. We encourage applications from people of all backgrounds and are proud to build a team that reflects the communities we serve.
#J-*****-Ljbffr

📌 Rental Service Agent (Dubbo)
🏢 Avis Budget Group
📍 Dubbo