Senior Quality Assurance Analyst (Melbourne)

Senior Quality Assurance Analyst (Melbourne)

05 Aug
|
Idp Education
|
Melbourne

05 Aug

Idp Education

Melbourne

IDP is a trusted leader in international education services that helps people study abroad and achieve their goals. As a key voice in the industry, IDP partners with educational institutions worldwide to connect them with the right students.
IDP also proudly co-owns IELTS, the world's leading English language proficiency test.
Established in Australia in ****, IDP now operates in over 60 countries. While we've grown and evolved, our purpose remains the same: to empower people transform their lives through international education. Learn
About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn
Be the engine behind quality, assurance, and operational consistency at IDP.
IDP is seeking a
Senior Quality Assurance Analyst
to contribute to the design, refinement, and embedment of the Student Placement Quality Management framework.
This is a senior, hands‐on role focused on shaping scalable metrics, controls, and assurance processes that align audit outcomes, regulatory requirements, and day‐to‐day operations.




You'll work closely with the Head of Quality & Assurance and collaborate across Operations, Technology, Product, Regional leadership, Risk, and Internal Audit to ensure consistency, efficiency, and sustainable uplift.
This is a full time-permanent opportunity based out of Melbourne
Key Responsibilities
Contribute to the development and evolution of the Student Placement Quality Management System
Design and implement metrics, controls, and assurance models that are practical, scalable, and data‐driven
Map and operationalise key regulatory requirements (AQF, ESOS, ISO ****)
Develop artefacts including process maps, control flows, and RACI models
Identify and reduce duplication across assurance and operational processes
Use audit findings and assurance insights to drive sustainable improvement initiatives
Support quality embedment, risk visibility, and audit readiness
Enable alignment between documented processes, Ways of Working, and actual practice
Influence stakeholders with clear analysis and pragmatic recommendations
What You Bring
Senior experience in Quality Assurance, Quality Management Systems, or Business Assurance roles
Proven experience in audit, control uplift,



or assurance environments
Solid capability in designing frameworks, metrics, and scalable controls
Experience translating regulatory requirements into operational processes
Strong process mapping, analytical, and problem‐solving skills
Experience working with audit, risk, or compliance‐adjacent functions
Ability to navigate complex stakeholder environments and drive outcomes
Experience in global or multi‐regional organisations (advantageous)
Why IDP?
At IDP, you'll join a global organisation shaping the future of international education.
You'll work in an agile, digital environment alongside passionate colleagues, contributing to meaningful outcomes that help students achieve their goals worldwide.
Help design and embed how quality, controls, and assurance come to life across our global Student Placement business. Your strong analytical capability, stakeholder influence, and pragmatic approach will help uplift assurance maturity and operational confidence.
In this pivotal role, you'll partner with leaders across our organisation to evolve the Student Placement Quality Management framework, ensuring it is practical, scalable, and aligned to operational realities.
We offer:
At IDP, you'll:
Be part of a connected global community
Work with passionate teams who are changing lives through education
Grow in an innovative, agile, digital‐first environment
Be mentored by courageous, authentic leaders
#J-*****-Ljbffr

📌 Senior Quality Assurance Analyst (Melbourne)
🏢 Idp Education
📍 Melbourne

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