15d ago , from Belgravia Health & Leisure Group Pty Ltd
VIC, Oak Park Sports and Aquatic Centre - Oak Park ****
Great career paths and development with an entrepreneurial organisation
Multiple positions available with FREE facility access
Opportunity to make a real differenceto our community
This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!
The Role
OurCustomer Service Officersare the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers.
Key areas of responsibility
Provide excellent customer service to all customers, both in person and over the telephone
Apply sound cash handling principals and use of Point of Sale (POS) systems
Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
Promote the centres services and programs to customers and accept customer bookings and enrolments
Develop and maintain good working relations with customers
Promote and exercise good public relations at all times
Opening/closing of the centre in accordance with security and safety procedures




Skills & Attributes
Positive, friendly, helpful and energetic work style
Computer literacy, familiarity with software packages and point of sale systems
Experience in the leisure industry is desirable.
Current CPR Certificate.
Police Check
Working with Vulnerable People
Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset areencouraged to apply!
The Company
Belgravia Leisure
is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We are committed to providing a child protected environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
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📌 Customer Service Officer (Melbourne)
🏢 Belgravia Group
📍 Melbourne