Our Company:
At Snowy River Caravans, we pride ourselves on delivering an unforgettable experience to our customer through the prestigious products and exceptional quality we offer. Being a part of a global company, we are experiencing a substantial level of rapid growth as we embark on this journey to become a top leader in the industry. From humble beginnings, we have built a strong and passionate team that supports us in the planning for future development.
The Role:
We are seeking proactive Recall Administration Coordinators to support a major national caravan recall campaign.
This role will be responsible for managing customer data, booking appointments, coordinating communications, maintaining records, and providing administrative support to the Vehicle Compliance Manager. One of the roles will also be responsible for claim back communications to all China-based supply partners.
Key Responsibilities:
Maintain recall databases and customer records
Schedule inspections and repairs
Process incoming correspondence
Generate reports and completion tracking
Support customer communications
Coordinate documentation and regulatory records
You will need to demonstrate




Mandarin language skills [written and verbal]
Strong administration experience
Excellent attention to detail
Data entry and database management experience
Proficiency in Microsoft Office
Experience with CRM systems preferred
You will be rewarded with:
Scheduled RDO program
Employee Assistance Program [Sonda]
Bi-Monthly BBQ, Employee of the Month
Supportive team environmentOpportunity to contribute to an significant customer safety program
Diverse and friendly working environment where you will be treated with dignity, courtesy and respect
Free on-site parking
The above positions are open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.
At Snowy River Caravans we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.
#J-*****-Ljbffr

📌 Vehicle Compliance Coordinators X 2 (Melbourne)
🏢 Snowy River Caravans
📍 Melbourne