Junior Administration Support Officer (Reception and Administrative Support)
Be the welcoming face of Holy Family Services
Holy Family Services is seeking a friendly, organised and enthusiastic Junior Administration Support Officer to join our team. This is an excellent opportunity for someone starting their administrative career who enjoys helping people and making a positive impact on those they meet.
As the first point of contact for residents, families and visitors, you will play an key role in creating a warm, professional and supportive environment that reflects the values of Holy Family Services.
About the Role
Key Responsibilities:
Welcome residents, families and visitors with warmth and professionalism
Manage incoming phone calls, emails and enquiries
Maintain reception and meeting areas to a high standard
Assist with appointment scheduling and calendar management
Perform general administrative tasks including filing, data entry and record keeping
Prepare correspondence, documents and reports as required
Support staff with administrative and operational activities
Handle confidential information with discretion and professionalism
Assist with office supplies management and other office duties
About You
Friendly, approachable, customer-focused and well presented
Highly organised and able to manage multiple tasks
A confident communicator with strong interpersonal skills
Reliable and eager to learn
Proficient in Microsoft Office applications including Outlook, Word and Excel,



working knowledge of Canva would be desirable but not essential
Comfortable working in a busy team environment
Committed to delivering excellent service to residents, families, staff and visitors
Qualifications and Experience
Minimum Higher School Certificate or equivalent
Previous administration, reception or customer service experience
A positive attitude and willingness to learn
Relevant administrative qualifications would be an advantage
About Us
Holy Family Services is a residential aged care provider and retirement village, dedicated to making a positive difference in the lives of elderly individuals and their families. We are driven by the values of Hospitality, Acceptance and Love. Our mission is to provide a quality, resident focused service that is based on Christian values of the Catholic tradition. We foster a workplace culture that places importance on collaboration, respect and continuous improvement.
Why Join Holy Family Services?
At Holy Family Services, you will work alongside a committed and compassionate team who are focused on delivering quality care and enriching the lives of elderly individuals. As an employer we believe in supporting the wellbeing and ongoing professional development of our employees. We offer above award remuneration and access to salary packaging. In this junior role, we will provide on the job training and support to the successful candidate.
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📌 Junior Administration Support Officer (Sydney)
🏢 Holy Family Services
📍 Sydney