You are
an Aboriginal and/or Torres Strait Islander person looking to kick start your career while you study
We are
an Indigenous Operations Academy in Australia's largest bank
Together we can
support processes that deliver products, services and productivity benefits to CommBank customers while you complete an accredited Certificate qualification.
Do work that matters
Our Chief Operations Office (COO) Pathways Program is a 12-month paid development program designed to help Aboriginal and Torres Strait Islander people build on their existing experience while exploring new career opportunities across one of Australia's largest organisations.
You will undertake a fulltime time work with a view to moving into a permanent role at the successful completion of the program. You will be supported by on-the-job training, complemented by an accredited Certificate in Business or Finance.
You will be part of a team that is dedicated to running, improving, and transforming the processes that deliver products, services, and productivity benefits to the CommBank Group's customers.
See yourself in our team
You will be completing processes that fulfil critical services for our customers including the establishment and discharge of loans, processing payments and grants, and verifying details to progress product applications.
With a focus on simply and safely meeting the needs of our customers, you will have:
A keen eye for detail and a curiosity and confidence to seek clarification
Robust organisational skills and ability to keep accurate reporting
Demonstrated care, courage and commitment and be an energetic contributor to team meetings.




Excellent verbal and written communication skills - be able to communicate with both internal and external stakeholders
A desire to learn and further develop project skills
We're interested in hearing from people who:
Enjoy solving problems and learning new things
Work well with people and build strong relationships
Are looking to grow their careers and explore new opportunities
Want to make a meaningful contribution through their work
Have experience working in a fast-paced environment.
Can demonstrate competency in use of MS Office suite including Outlook, Word, and Excel
Possess a learning mindset.
Are committed to collaborating with a team to meet the needs of our customers while completing a Certificate Qualification
While completing the program you'll have the benefits of:
Attend our Yarning Circles to connect with our Indigenous Employee Network
Cultural leave for attending community commitments.
Having access to staff discounts and deals
So, if you like the look of this but do not know if a career in banking is for you, we would love to have a yarn anyway. Joining CommBank means you'll be a part of a community, determined to make a real difference for First Nations Australians. That is because our culture is all about creating a place where you can be you.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures).
We're keen to support you with the next step in your career.
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📌 Indigenous Chief Operations Office Pathways Program (Sydney)
🏢 Commbank
📍 Sydney