We have an exciting opportunity for an enthusiastic individual with administrative/client services experience to join our team as the Client Services Co-ordinator.
Comprehensive onboarding and support will be provided.
Your responsibilities include:
All functions of the client experience at Pepper Kids
Handling any client concerns & complaints
Daily email management, opening, forwarding, actioning, and filing as required
Answering phone calls and scheduling appointments
Managing bookings and cancellations
Document management
Managing client and staff queries and concerns in collaboration with the Clinic Manager
Data input and maintenance for our practice management software
Other ad hoc tasks as required
The role
We have an exciting opportunity for an enthusiastic individual with administrative/client services experience to join our team as the Client Services Co-ordinator.
Comprehensive onboarding and support will be provided.
Your responsibilities include:
All functions of the client experience at Pepper Kids
Handling any client concerns & complaints
Daily email management, opening, forwarding, actioning, and filing as required
Answering phone calls and scheduling appointments
Managing bookings and cancellations
Document management
Managing client and staff queries and concerns in collaboration with the Clinic Manager
Data input and maintenance for our practice management software
Other ad hoc tasks as required
The hours
Monday to Thursday 8.30am to 5.30pm
Short-day Fridays (either finish at lunch or start at lunch)
Pepper Kids Therapy is an allied health practice that provides a holistic approach to client care through speech pathology, occupational therapy, and psychology.
Benefits
Registered NDIS provider




Supportive environment - teamwork, working in a team of 3, that make up Client Support Services
Paid Parental Leave - up to 12 weeks
EPA (Employee Assistance Program)
Career Growth - Stand-out performers have the opportunity for career advancement with Pepper Kids
Fitness Passport
We recruit on the philosophy of finding the best culture contributors for our team, with a focus on personality, attitude and long-term career potential.
To be considered for the position, you will need a minimum of 2 years' experience in an admin role in a fast-paced environment and be able to demonstrate the following:
Excellent attention to details
Great attitude towards customer service and presentation
Intermediate Microsoft Office/Google Workspace skills
Ability to prioritise tasksEnergetic, flexible and independent
Understanding and respect for cultural diversity and differing abilities
Assertive and patient communicator
Committed to learning and implementing new skills
Capable of working alone and as a valued team member
Committed to advancing the lives of people with disabilities
In short, a people's champion and a wizard at getting tasks done
Qualifications
Microsoft Platform
Additional Information
You are welcome here.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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📌 (Pkt) Administration Assistant (Brisbane)
🏢 Pepper Kids Therapy
📍 Brisbane