Manager, Legal Engineering at harvey.
About the role Harvey is seeking an experienced leader to head up their Legal Engineer and Product Specialist team based in Sydney. This position requires someone who can effectively guide a group of legal professionals while ensuring that clients across the Asia-Pacific region successfully adopt and integrate Harvey's artificial intelligence platform into their everyday legal workflows. The role demands a unique combination of strategic thinking and practical hands‐on involvement, particularly when supporting the company's most significant enterprise accounts. You will serve as a critical bridge between client needs and internal product development while building and nurturing a high‐performing team.
Key facts
Location: Sydney, NSW, Australia
Engagement: Full-time permanent position
Team: Go to Market division
Work arrangement: Hybrid model with three days required in the Sydney office and two days working remotely
Visa sponsorship: Not available for this position; candidates must hold valid Australian work rights
What you'll do
Lead all recruitment efforts for the Legal Engineer and Product Specialist team, identifying top talent with the right combination of legal expertise and technical aptitude to support Harvey's growing client base across the region.
Provide ongoing mentorship, coaching, and professional development opportunities to team members, helping them build skills in both legal technology implementation and client relationship management.
Take ownership of critical customer success metrics including platform adoption rates, active utilization statistics, and contract renewal outcomes to ensure the long‐term health and growth of key accounts.
Architect and implement comprehensive playbooks that standardize processes for client onboarding, product training sessions, and interactive workshop delivery to ensure consistent quality across all customer engagements.
Act as the senior escalation point when complex client challenges arise or when high‐stakes relationships require executive‐level attention and problem‐solving capabilities.
Partner closely with Sales, Product Management, and Engineering teams to communicate market feedback, share client insights, and actively influence the direction of Harvey's product roadmap based on real‐world user needs.
Build and refine internal operational processes that effectively manage team capacity, optimize account coverage distribution, and ensure resources are allocated appropriately across the client portfolio.




Develop compelling content and thought leadership materials including case studies, best practice guides, and presentation decks that clearly articulate the value proposition of Harvey's platform to prospective and existing clients.
Establish and maintain strong relationships with senior stakeholders at client organizations, positioning Harvey as a trusted strategic partner rather than simply a technology vendor.
Monitor industry trends and competitive developments in the legal technology space to ensure the team remains informed and can effectively position Harvey's offerings in the market.
Contribute to quarterly business reviews and strategic planning sessions, providing insights on team performance, client feedback, and opportunities for growth in the APAC region.
Support the development of pricing strategies and service packages by providing input on client needs and market expectations based on direct customer interactions.
Requirements
Hold a current Australian practising certificate or possess an equivalent legal qualification from another common‐law jurisdiction that demonstrates formal legal training and professional standing.
Bring a minimum of seven years of post‐qualification legal experience gained at a top‐tier law firm or within a sophisticated in‐house legal department at a major corporation.
Demonstrate proven experience in management or mentorship roles where you have successfully led, developed, and motivated team members to achieve collective goals.
Possess the executive presence and communication skills necessary to engage confidently with law firm partners, general counsel, and other senior stakeholders at client organizations.
Show proficiency and genuine enthusiasm for legal technology platforms, artificial intelligence applications, and the broader transformation occurring within the legal industry.
Display solid presentation and facilitation skills suitable for delivering engaging workshops, training sessions, and product demonstrations to diverse audiences.
Nice to have
Previous experience working at a legal technology company, legal innovation team, or legal operations function where you gained exposure to technology implementation projects.
Familiarity with artificial intelligence concepts,



machine learning applications, or natural language processing technologies as they apply to legal document analysis and workflow automation.
Established network of contacts within the Australian and broader Asia‐Pacific legal market that could support business development and client acquisition efforts.
Experience with customer success methodologies, account management frameworks, or enterprise software deployment best practices.
Background in change management or organizational transformation initiatives within legal environments.
Knowledge of data privacy regulations and compliance requirements relevant to legal technology deployments in the APAC region.
Skills & tools
Legal practice expertise and substantive legal knowledge
Team leadership and people management capabilities
Client relationship management and stakeholder engagement
Workshop facilitation and training delivery
Legal technology platforms and AI applications
Presentation software and content creation tools
Customer success metrics and analytics
Process design and operational improvement
Strategic planning and business development
Practical notes
This hybrid position requires physical presence in the Sydney office three days per week with flexibility to work remotely for the remaining two days.
Candidates must already possess valid Australian work rights as visa sponsorship is not offered for this particular role.
The comprehensive perks package includes private hospital insurance coverage along with extras covering dental care, optical services, physiotherapy treatments, and mental health support.
Fertility assistance is provided through the Carrot platform for employees who need reproductive health support.
Generous paid parental leave is available for new parents on the team.
Daily catered lunches are provided when working from the Sydney office.
Wellhub memberships give employees access to fitness facilities and wellness programs.
Monthly commuting support helps offset transportation costs for getting to the office.
A remote work allowance assists with home office setup and ongoing expenses.
After four years of continuous service, employees become eligible for a four‐week paid sabbatical to rest and recharge.
Harvey maintains a strong commitment to equal opportunity employment and welcomes applications from candidates of all backgrounds.
Reasonable accommodations for applicants with disabilities can be arranged upon request by contacting the company via email.
#J-*****-Ljbffr

📌 Manager, Legal Engineering (Sydney)
🏢 Harvey
📍 Sydney