2mo ago , from ESTIA Health - Aged Care Home Positions
At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you.
Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.
About the Role:
Reporting to the Head of Quality, the Quality Business Partner is part of the organisation's central services team and holds a pivotal role in monitoring the quality of care and service provided to residents across a portfolio of homes.
The QBP identifies and escalates areas of non-conformance to policies and procedures and builds the capability of home-based leaders and employees in quality, risk and clinical processes.
This position is a permanent full time position which covers our QLD Sunshine Coast & Brisbane region and supports the following homes - Hervey Bay, Gympie, Noosa, Mount Coolum, Pacific Paradise, Twin Waters, Nambour, Maroochydore, Albany Creek & Hamilton. Must be able to travel.
In this role, you will:
Identity and elevate risk of care failure relating to non-conformance with organisational policies and procedures.
Build the capability of home leaders in quality management systems and clinical governance processes.




Actively support employees to understand and adhere to the organisation's policies, procedures, and Continuous Improvement Framework.
Proactively partner with other organisational support services to ensure the home employees are provided with appropriate and relevant support and advice.
Assist, advise, problem solves within the breadth of their professional knowledge and experience.
Assist identification of staff knowledge gaps and support the resolution through delivering appropriate and relevant training in quality, risk, and clinical areas.
Facilitate training content set by Clinical Development.
Induct current Residential Aged Care Managers (RACM), Care Directors (CD) and Clinical Care Coordinators (CCC) to quality and clinical related areas.
You will need the following skills to successfully carry out the role
Registered Nurse with minimum of 5 years of nursing experience in aged care or a clinically related discipline
Minimum of 3 years' experience leadership role.
Strong relationship management and advanced influencing skills
Highly developed written communication and interpersonal skills including the ability to liaise with key stakeholders.
Proven ability to work autonomously and as part of a team.




Strong organisational skills that reflect the ability to perform and prioritise multiple tasks seamlessly with excellent attention to detail.
Demonstrated high level reflective and critical analysis skills.
Knowledge of the Aged Care Quality Standards and Government's reform Agenda.
Post graduate qualification in Quality or Risk. (desirable)
Post graduate qualification in nursing, gerontology, or dementia care (desirable)
Benefits available:
Discounted gym memberships at Goodlife and Fitness First
Retail savings with the Blue Light Card
Discounted car hire
Employee Assistance Program for you and your family
Free Wellbeing App to support your mental and physical health
Novated leasing for vehicles
Workplace banking support
ACN membership discounts for nurses
Discounted health insurance with nib health
Discounted JB HiFi
As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services.
Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.
Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination.
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📌 Quality Business Partner | Qld (Brisbane)
🏢 Estia Health
📍 Brisbane