F&B; Operations Coordinator - The Star Sydney
Job no:
******
Work type:
Permanent Full Time
Location:
Sydney
Categories:
Corporate/Property Support, Food & Beverage, Leadership
For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts.
With extraordinary dining options ranging from award-winning signature restaurants to vibrant casual dining venues and bars, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
The
F&B; Operations Coordinator
role reports directly to the Director of F&B; Operations and is an extraordinary opportunity to provide high level efficient, confidential and comprehensive administrative support to the overall Food & Beverage operation at The Star Sydney.
This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for hospitality.
A few of your responsibilities:
Provide comprehensive administrative support, including correspondence management, email and telephone screening, document preparation, record maintenance, courier coordination, and general office administration
Coordinate the preparation, distribution, and administration of documentation and logistics for management meetings and key business activities
Manage stakeholder enquiries and complaints with professionalism, diplomacy, and discretion, escalating issues and providing regular feedback to the relevant management teams
Prepare confidential presentations, reports, and business documentation, including the collection, analysis, and reporting of operational data for key stakeholders
Support Food & Beverage promotional activities by maintaining business plans, coordinating event and promotion execution, and providing post-event performance and profitability analysis
Collaborate with the POS team to manage promotional system data, analyse sales and GP performance, and provide recommendations on pricing strategies and operational improvements
Coordinate Food & Beverage menu updates,



ensuring accurate and timely communication of product and pricing changes to Marketing for publication across websites and digital platforms
Monitor inventory management processes, including stocktake coordination, discrepancy follow-up, stock holding analysis, and recommendations to optimise inventory levels, while also arranging travel, room bookings, purchase requisitions, and capital requests as required
What we will be looking for
Diploma qualification or equivalent relevant experience in an administrative, corporate, or commercial environment
High-level administrative and executive support experience including meeting coordination, committee support, minute taking, and documentation management
Strong customer service focus with the ability to build effective working relationships, foster teamwork, and maintain stakeholder trust
Strong written and verbal communication skills
Advanced planning, organisational, and time management skills, with the ability to manage competing priorities, meet deadlines, and deliver quality outcomes
Robust analytical skills with the ability to collect, interpret, analyse, and present information and data in a meaningful and actionable manner
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and business systems such as Oracle/ERP, with a strong level of technical and professional knowledge
Demonstrated initiative, discretion, confidentiality, and commitment to driving excellence, continuous improvement, and achieving business objectives
About you
We are seeking a highly organised and proactive administrator with experience supporting busy operational teams. You will have strong communication and organisational skills, excellent attention to detail, and the ability to manage multiple priorities while maintaining confidentiality. Proficient in Microsoft Office and business systems, you will be confident coordinating key activities, reporting on data, and building effective relationships across the business.
Your role will be instrumental in supporting the smooth and efficient operation of the Food & Beverage team at The Star.
What we can offer you:




Complimentary meal on site every day including hot meals, sandwich bar and more
Uniform laundered and ready for you daily on property
Competitive Hourly rate, plus penalty rates for weekends and public holidays
Discounted parking + other transport options
Up to 30% discounts across award winning restaurants and accommodation
Career development, training, and courses via The Star Academy – limitless career opportunities
Mental Health and Wellbeing services
Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our Culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know contributes to exceptional guest experiences, a great place to work for our team members, and positive outcomes for our communities. We believe in authenticity and embody our Company values:
Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique wellbeing needs.
The Star was awarded the
WGEA Employer of Choice for Gender Equality Citation ********)
and was recognised as a
**** GOLD Employer by the Australian Workplace Equality Index (AWEI)
, which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE!
Advertised:
31 Jul **** AUS Eastern Standard Time
Applications close:
31 Aug **** AUS Eastern Standard Time
The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.
#J-*****-Ljbffr

📌 F&B Operations Coordinator - The Star Sydney
🏢 The Star Ent Group
📍 Sydney