Adecco is seeking a driven and people-focused Recruitment Consultant / Account Manager to join our team. In this role, you will manage a portfolio of clients while delivering end-to-end recruitment solutions and exceptional service to both clients and candidates.
This is a dynamic, relationship-focused position where you will play a key role in driving growth, maintaining strong partnerships, and ensuring high-quality service delivery across your accounts.
About Us
Adecco is a global leader in workforce solutions, connecting businesses with the talent they need to succeed. With a strong presence across Australia and worldwide, Adecco specialises in recruitment, staffing, and HR solutions across a range of industries.
We are passionate about people-supporting our clients, candidates, and employees to achieve their full potential. At Adecco, we foster a collaborative and inclusive culture where innovation, teamwork, and continuous improvement are at the heart of everything we do.
Key Responsibilities
Client Relationship Management
Act as the primary point of contact for your client portfolio
Build and maintain strong, long-term relationships to drive satisfaction and retention
Conduct regular meetings and business reviews, providing insights and service updates
Identify opportunities to grow existing accounts through tailored workforce solutions
Recruitment & Talent Acquisition
Manage the end-to-end recruitment process, from sourcing to placement
Screen and interview candidates aligned to client requirements
Maintain a strong candidate pipeline to meet current and future demands
Candidate Care




Provide a high level of support and engagement throughout the candidate lifecycle
Drive retention through consistent communication and recognition initiatives
Service Delivery & Coordination
Work collaboratively with internal teams, including Payroll and the National Account Manager
Ensure seamless service delivery and effective communication between stakeholders
Issue Resolution
Respond to client and candidate queries in a timely manner
Proactively identify risks and implement solutions to maintain service quality
Revenue Growth & Business Development
Identify opportunities to upsell and cross-sell services
Achieve revenue, growth, and retention targets
Target key organisations to support market expansion and new business
Contribute to marketing initiatives and client engagement strategies
Reporting & Continuous Improvement
Prepare reports and updates for the National Account Manager
Provide insights and feedback to support continuous improvement of processes and service delivery
About You
Previous experience in recruitment, account management, or a client-facing role
Previous experience in Blue Collar recruitment
Strong relationship-building and communication skills
Ability to manage multiple priorities in a fast-paced environment
Results-driven with a focus on service excellence and growth
Proactive, solutions-focused, and a strong team player
Why Join Us?
Opportunity to work with a global industry leader
Supportive team workplace and strong internal collaboration
Career development and growth opportunities
A role where you can make a real impact with clients and candidates
Posting date:
**********
#J-*****-Ljbffr

📌 Recruitment Account Manager (Sydney)
🏢 Adecco Group
📍 Sydney