For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.
Part-Time Maximum Term Until 30 June **** (0.8 FTE)
Classification: SCHADS Level 4 with a salary range of $92, 378 - $99,393 per annum pro rata + Superannuation
Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
About Neami National
We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.
For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.
We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.
Our approach is based on evidence: what has been proven to work and what people tell us helps. We adjust and improve our approach to make sure that we're doing the very best we can.
We value lived and living experience. We try to learn from people's personal experiences of mental health challenges, adversity, and interactions with support services. We use what we learn to design and influence our programs and services.
As one of Australia's largest providers of mental health services, we advocate for system change to improve lives.
We know the mental health system can work better. We passionately encourage reforms that reflect lived and living experience and give people choice.
Values
Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.
Connecting
Learning
Belonging
About your new role
First Nations Case Manager staff (FNCMs) provide culturally safe & individually tailored case management services, psychosocial support, and wrap-around service linkage to Indigenous Australian consumers. FNCMs refer and facilitate access to integrated services that focus on consumers progressing towards consumer identified needs, and improved health and wellbeing outcomes alongside specialised services.
Support includes coordinating care with consumers, families and external stakeholders to navigate systems, services,



and connection with supports available to them. FNCMs work is grounded in Social and Emotional Wellbeing (SEWB), which is a multidimensional, holistic model of health for Aboriginal and Torres Strait Islander Peoples. They will build and maintain professional relationships with stakeholders and community partners to facilitate this holistic care.
FNCMs are required to use judgement to formulate responses to consumer needs over the long term, short term and in times of crisis
What will Neami offer
Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave (pro-rata if part-time)
17.5% Annual Leave Loading
Flexible work arrangements are available for maintaining your work-life balance
Professional development through regular practice development sessions and coaching with your supervisor
Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
What you will bring to the role
Identify as an Aboriginal and/or Torres Strait Islander (This is a genuine occupational qualification under section 8(1) of the Racial Discrimination Act **** (Cth), s12 of the Equal Chance Act **** (Vic) and s 8(4) of the Charter of Human Rights and Responsibilities Act **** (Vic)
Significant experience working with people and services within the Aboriginal and/or Torres Strait Islander communities
Experience and knowledge working with consumers that identify as Aboriginal and/or Torres Strait Islander
Established knowledge of Aboriginal culture, kinship networks and social and emotional wellbeing.
Formal tertiary qualification in a related field and/or equivalent experience working in a relevant setting.
Strong emotional resilience, including the ability to sit with discomfort and distress in complex situations.
Shows genuine interest in and understanding of others, building strong connections with people at all levels while recognising the effects of trauma, mental distress,



and the social determinants on health and wellbeing
Ability to establish professional relationships that have clear boundaries with consumers, staff and partner organisations.
Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines.
Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations.
Be empathetic and have the abilityto adapt communication style to meet the needs of a diverse range of people.
Understanding the systemic social determinants causing homelessness and using this understanding to provide appropriate care to consumers from diverse backgrounds
Ability to self-reflect, translate feedback into practice and engage in personal and professional development.
What the role requires
Nationally Coordinated Criminal History Check (police check) - disclosable outcomes considered
Current Working with Children Check - required before commencement of work
A valid driver's licence
If you have any further questions regarding this role which are not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:
Mel Horne - Lived Experience Service Manager:
*********@
or Simon Bescoby - Clinical Service Manager:
*************@
If you have any technical issues when applying for this role, please email *******@ for assistance.
Applications Close:
9th August ****. Applications will be reviewed as they are received and therefore this vacancy may be filled prior to the closure date.
Be Yourself
-Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.
Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.
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📌 First Nations Case Manager (Victoria)
🏢 Neami National
📍 Victoria