05 Aug
|
The Recruitment Company
|
Melbourne
05 Aug
The Recruitment Company
Melbourne
The Recruitment Company in Melbourne seeks a strategic leader to head Internal and External Dispute Resolution (IDR & EDR). You'll drive complaint trends analysis, reporting, and improvements across Customer, Risk, Compliance, Legal and Technology teams.
A robust leadership pathway awaits with coaching and cross-functional influence. Role focuses on building capability in complaint handlers, managing complex cases, and engaging with AFCA and regulators to enhance customer outcomes and
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📌 Customer Resolution Lead - Data-Driven, Cross-Functional Impact (Melbourne)
🏢 The Recruitment Company
📍 Melbourne