Front Office Manager at The Lakes Resort Hotel
About the role As the Front Office Manager, you will play a pivotal role in ensuring exceptional guest experiences at The Lakes Resort Hotel. You will oversee the front office operations, manage a dedicated team, and maintain high standards of service and hospitality.
Key facts
Location: Adelaide CBD, Adelaide
Engagement: Permanent
Team: Front Office
What you'll do
Supervise daily front office activities, ensuring smooth operations and guest satisfaction.
Train and mentor front office staff, fostering a positive work environment and enhancing team performance.
Handle guest inquiries and resolve any issues that may arise during their stay.
Collaborate with other departments to ensure a seamless guest experience.
Monitor and manage the front office budget, optimizing resources and controlling costs.
Requirements
A minimum of 3 years of experience in front office management within the hospitality sector.




Proven leadership skills with the ability to motivate and guide a team.
Strong communication and interpersonal abilities.
Familiarity with property management systems and front office operations.
A degree in Hospitality Management or a related field is preferred.
Nice to have
Experience in a multi-faceted hospitality environment.
Knowledge of local attractions and events to enhance guest experiences.
Skills & tools
Proficiency in Microsoft Office Suite and property management software.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Practical notes
Applicants must have the right to work in Australia.
Market-competitive salary and benefits package available.
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📌 Front Office Manager (Adelaide)
🏢 The Lakes Resort Hotel
📍 Adelaide