Graduate IT Support & Automation Analyst
Launch your IT career with a role that combines hands-on technical support with real-world automation projects.
At
Acoem Australasia
, we're looking for a curious graduate or junior IT professional who enjoys solving problems, helping people and finding smarter ways of working.
You'll spend most of your time supporting our internal team with day-to-day IT requests while learning how to automate repetitive business processes using scripting, low-code tools and AI technologies.
If you're the type of person who enjoys pulling things apart to understand how they work and wants to build skills that go well beyond traditional IT help desk work, we'd love to hear from you.
About Us
Acoem is a global leader in environmental monitoring and industrial technology. Our solutions help organisations monitor air quality, water, noise, vibration and industrial emissions, making a real difference to communities and the environment.
With offices across Australia and around the world, you'll join a collaborative team where innovation and continuous improvement are encouraged.
What You'll Be Doing
Approximately:
70% IT Support
Provide Level 1 and Level 2 internal IT support
Set up laptops, desktops and mobile devices
Troubleshoot Windows, Google Workspace and Microsoft applications
Assist with user onboarding, offboarding and access management
Resolve hardware, software and network issues
Create simple user guides and knowledge base articles
30% Automation & Process Improvement
Learn scripting and automation tools
Help identify repetitive manual tasks across the business
Build simple automations for spreadsheets, forms and workflows




Work alongside our IT Manager to improve internal business processes
Explore how AI can improve productivity
About You
We're looking for someone who:
Has recently completed (or is about to complete) a degree in Information Technology, Computer Science or a related discipline
Enjoys solving technical problems
Has strong communication skills and enjoys helping people
Is curious about automation, scripting and AI
Loves learning recent technologies
Can manage multiple priorities while staying organised
Has a positive, proactive attitude
It would be great if you also have exposure to
Windows desktop support
Google Workspace
Microsoft Server or Active Directory
PowerShell, Python, JavaScript or similar scripting languages
Low-code automation platforms
Basic networking concepts
Don't worry if you don't tick every box, we're looking for someone with the right attitude and willingness to learn.
What We Offer
Structured mentoring from an experienced IT Manager
Exposure to both IT support and automation projects
Genuine career development opportunities
Hybrid working options
Modern office environment
Supportive and collaborative team
Opportunity to work on projects that make a measurable impact across the business
Why This Role?
This isn't just another IT Help Desk position.
You'll build a strong technical foundation while developing highly sought-after automation skills that will accelerate your career. Every automation you help create has the potential to save hundreds of hours across our business, giving you the opportunity to make a real impact from day one.
If you're looking for a graduate role where you can learn, grow and work with emerging technologies, we'd love to hear from you.
#J-*****-Ljbffr

📌 Graduate It Support & Automation Analyst (Melbourne)
🏢 ACOEM
📍 Melbourne