Technical Sales Representative - Concrete
Achieve and exceed sales and contribution targets whilst increasing overall sales and margin contribution
Maintain existing customer base and develop new customers through regular engagement and market coverage
Represent Sika in the marketplace and at industry functions as required
Customer Relations & Technical Support
Provide technical advice, training, and product demonstrations to customers
Foster solid customer relations through professionalism, efficient service, and prompt documentation of agreements and discussions
Investigate and resolve customer complaints and issues, reporting matters exceeding $500 to the Sales Manager
Maintain and continuously update knowledge of products and applications
Liaise with appropriate Sika staff regarding technical support, product performance, and delivery
Inspect Sika's plant, equipment, and customer storage areas to ensure proper maintenance and compliance
Record all customer interactions in the CRM system
Reporting & Administration
Provide monthly forecasts and reports to the Sales Manager detailing market activity, customer engagement, complaints, and competitive intelligence
Maintain travel diaries for all work-related expenses with documented purpose and customer visits
Compliance & Risk Management
Comply with all State and Federal Laws, Sika Policies, and Occupational Health and Safety requirements
Maintain confidentiality regarding Sika's products and customer information
Ensure familiarity with relevant Australian Standards and Sika product documentation
About the Role
Sales & Business Development
Achieve and exceed sales and contribution targets whilst increasing overall sales and margin contribution
Maintain existing customer base and develop new customers through regular engagement and market coverage




Represent Sika in the marketplace and at industry functions as required
Customer Relations & Technical Support
Provide technical advice, training, and product demonstrations to customers
Foster strong customer relations through professionalism, efficient service, and prompt documentation of agreements and discussions
Investigate and resolve customer complaints and issues, reporting matters exceeding $500 to the Sales Manager
Maintain and continuously update knowledge of products and applications
Internal Liaison & Site Management
Liaise with appropriate Sika staff regarding technical support, product performance, and delivery
Inspect Sika's plant, equipment, and customer storage areas to ensure proper maintenance and compliance
Record all customer interactions in the CRM system
Reporting & Administration
Provide monthly forecasts and reports to the Sales Manager detailing market activity, customer engagement, complaints, and competitive intelligence
Maintain travel diaries for all work-related expenses with documented purpose and customer visits
Compliance & Risk Management
Comply with all State and Federal Laws, Sika Policies, and Occupational Health and Safety requirements
Maintain confidentiality regarding Sika's products and customer information
Ensure familiarity with relevant Australian Standards and Sika product documentation
Your Skills and Experience
At least 5 years' relevant experience in the Ready Mixed Concrete industry




High level customer relationship and negotiation skills.
University or Trade degree or minimum of 3 years' experience in an Industrial Market Field.
Excellent communication and customer relationship-building skills.
Proficient in Microsoft Office, Salesforce, or SAP.
Knowledge and previous merchandising experience in the concrete industry (desirable).
Why Join Us
As a market leader, Sika Australia understands and recognizes the contribution employees make to the success of our business.
In return for your experience and commitment, you will be rewarded with,
A market-competitive salary package.
A supportive working environment with a strong, positive company culture
We invest in our employees – you will be provided with all relevant training and development.
Applicants must have valid AU working rights.
Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen.
Sika Australia is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
About Sika
Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.
We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an expanding team across Australia.
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📌 Technical Sales Representative - Concrete (Melbourne)
🏢 Silka Australia
📍 Melbourne