Access Services Group is the service division of Access Group Australia and is a major provider to the Australian sales and rental equipment industry providing service and support. We specialize in the maintenance, repair, and refurbishment of all types of equipment including scissor lifts, boom lifts, telehandlers, lighting towers and generators supplied by world leading brands such as Genie, JLG, Merlo and Globe Power.
Our success is due to having the most experienced and respected teams of professional, factory-trained service staff in the industry. With a reputation built on perfection and extensive years of experience in maintenance, repair and aftermarket service, Access Services Group is the most trusted choice in the access equipment industry, supporting Access Group's hire companies and external clients with equipment fleets they own or have on hire.
We are excited to offer an opportunity for a skilled and motivated Leading Hand to join our team in Laverton North on a full-time permanent basis.
At Access Services Group, you will be part of a supportive, safety-first team where your expertise is valued and your development is encouraged. If you take pride in your workmanship, enjoy variety in your day, and thrive in a hands-on role, this could be the perfect next step in your career.
Lead, mentor and coordinate a team of workshop technicians to deliver high quality workmanship, productivity and safety outcomes.
Perform and oversee scheduled maintenance, inspections, diagnostics and repairs on a range of equipment.
Ensure equipment is maintained in accordance with manufacturer specifications, company procedures and Australian Standards.
Build strong, professional relationships with customers, suppliers and internal stakeholders.




Coordinate workshop operations and undertake field service work when required to support customer needs.
Ensure compliance with company policies, procedures and systems while maintaining accurate service documentation.
Promote a strong safety-first culture with an unwavering focus on quality, continuous improvement and operational excellence.
Working hours are Monday to Friday 7.00 am to 5.00pm
You will be a qualified tradesperson who is reliable, proactive and committed to delivering high-quality work, while leading and coordinating your team.
You will bring:
Minimum 3 years' experience leading small team of service technicians
Strong communication and interpersonal skills
A positive, can-do attitude with resilience and determination
The ability to work independently and as part of a team
Strong time management skills with the ability to prioritise tasks and meet deadlines
A commitment to safety and quality workmanship
A valid driver's licence
The ability to pass a pre-employment medical, including drug and alcohol testing
When you join Access Services Group, you will enjoy:
Competitive remuneration aligned with your skills and experience
A secure role with a well-established and growing organisation
Ongoing training and career development opportunities
A positive, energetic and supportive workplace culture
Employee Assistance Program (wellbeing and mental health support)
Reward and recognition programs to celebrate your achievements
A safe workplace with a solid commitment to ZERO harm - every day
At Access Services Group we believe diversity makes us stronger. We are committed to providing an inclusive workplace where everyone is treated fairly and with respect. We proudly encourage applications from women and Indigenous candidates.
Please note: Only candidates with the right to work in Australia will be considered for this role.
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📌 Service Technician - Leading Hand (Melbourne)
🏢 Access Group
📍 Melbourne