A full-time and ongoing role within our Business Advisory Services division, supporting the BAS and tax teams with high-volume administrative and client service work.
This role is critical in ensuring the smooth delivery of compliance processes, maintaining accurate client data, and supporting the team through both day-to-day operations and backlog reduction initiatives.
You will work in a supportive and collaborative environment, gaining exposure to a wide range of client work while contributing to meaningful improvements in team efficiency and workflow management.
Your role:
As an Administration & Client Support Officer, you will play a key role in supporting the delivery of core administrative and compliance functions across the firm.
Your responsibilities will include:
End-to-end PAYG and ATO administration, including correspondence, payment plans, and Division 293 matters
Coordination of individual tax return requests and client documentation delivery
Workflow and deadline management across FuseSign and XPM
Processing of actuarial certificates, disbursements, and unit trust administration (BGL)
Entity set-ups and ongoing system administration (companies, trusts, Xero, MYOB)
Maintenance of practice management records, disbursement jobs, and document filing
General administrative and reception overflow support
About you:




Previous experience in an accounting or professional services environment (preferred)
Strong administrative and organisational skills
High attention to detail and accuracy
Ability to manage high-volume, process-driven work
Strong communication and collaboration skills
Familiarity with systems such as XPM, FYI, BGL, Xero, or MYOB (advantageous)
A proactive approach and willingness to support team outcomes
At Accru Melbourne, we are committed to continuous learning and development. In this role, you will gain exposure to a wide range of administrative and compliance processes, building a strong foundation within a professional services environment.
You will be supported by experienced team members, with opportunities to grow your skills, take ownership of processes, and contribute to improving workflows across the business.
Life & culture:
Accru Melbourne offers a supportive and collaborative workplace, focused on learning, development, and team connection. We value work-life balance and provide a positive and engaging environment where staff are encouraged to grow and contribute.
Our team is guided by four core values:
We care about you
We enjoy what we do
We do the right thing
We create opportunities
You will be part of a friendly and supportive team, with solid mentorship and a culture that encourages initiative and continuous improvement.
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📌 Administration & Client Support Officer – Business Advisory Services (Melbourne)
🏢 Accru Felsers
📍 Melbourne