Client Services Manager (Melbourne)

Client Services Manager (Melbourne)

05 Aug
|
Regis
|
Melbourne

05 Aug

Regis

Melbourne

With 82 locations and 14,000 employees nationwide, Regis offers real career pathways while supporting older Australians to live with dignity and independence.
Why You'll Love Working with Us
Career development through training and study support
12 weeks paid parental leave
Recognition programs celebrating your contribution
Flare Benefits - discounts across 500+ brands, plus savings on groceries, gyms, travel and more
About the Role
As a member of the home care team and reporting directly to our Home Care General Manager, Client Service Managers play a vital role in developing care and support plans that align with client needs and aspirations for an independent, protected, and comfortable life in their own home for as long as possible
Through individualised care management, you will use your skills and knowledge of care requirements to conduct assessments, and develop person-centred care plans focused on fostering client independence, wellness and reablement.
You will assist and enable clients and their families to understand how they can use their Home Care Package funding in accordance with the guidelines to achieve positive outcomes that optimise their health, wellbeing and safety.
You will build positive and effective partnerships with a range of stakeholders, including clinical experts, allied health professionals, as well as our Home Support Workers,



ensuring our clients get the right care and support to meet their individual needs, every time.
Your empathetic and responsive approach will contribute to building long lasting, trusted relationships with your clients and their families, and make a real difference every day. If travel is required to visit clients in their home, a company car will be provided.
What You'll Bring
As a compassionate and reliable individual who prides themselves in delivering customer service excellence, ideally with experience within the health and/or aged care sector, you'll have;
Attention to detail
A positive and practical attitude with the ability to creatively solve complex care issues
Well-developed understanding of person-centred care principles
Demonstrated skills in networking and developing strong links with local service providers, suppliers and referrers
Diploma level qualifications in health/ aged care/ disability/ social welfare (preferred)
Why Our People Love Regis
We care - for our residents and for you. Expect a culture of belonging, wellbeing and recognition. Our award-winning Circle of Care initiative ensures your safety, wellbeing and support every day – physically, emotionally, and professionally.
At Regis, real impact starts with you.
#J-*****-Ljbffr

📌 Client Services Manager (Melbourne)
🏢 Regis
📍 Melbourne

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: client services manager (melbourne) / melbourne