At The Lost Dogs' Home, we are a foundation in Victoria's animal welfare landscape, celebrated for our compassionate care of around 18,000 lost and abandoned dogs and cats every year. Beyond caring for animals, we are dedicated to providing diverse animal welfare and community programs, all aimed at giving animals the best chance of a happy and healthy life. Our mission is upheld by passionate individuals who embody a profound affinity for animals, community, and advocacy.
About the role
We are seeking an Animal Attendant Team Leader to join our passionate team in Cranbourne. In this key leadership role, you will mentor, guide, and train our dedicated Animal Attendants, ensuring the highest standards of care for the animals entrusted to us. This is an incredible opportunity for an experienced professional in animal welfare and husbandry to apply their leadership expertise in a hands‐on, varied, and rewarding operational role.
Reporting to the Shelter Operations Manager, the Animal Attendant Team Leader will uphold the highest standards of animal welfare by ensuring all shelter activities are conducted in alignment with established policies and procedures. Team Leaders will support and guide Animal Attendants in their daily care of the animals, fostering a positive and compassionate environment.
Key responsibilities include:
Plan, monitor and supervise the daily activities of the team
Provide feedback, coaching and training to the animal attendants
Assisting with rostering and submitting fortnight timesheets
General husbandry of animals,



identifying & reporting animals that are ill or have behavioural problems to the veterinary team
Ensure animal development outcomes are achieved
Liaising with the public and council officers – assisting with enquiries and finding lost animals
Provide guidance and assistance to volunteers and work experience students
About you
We are looking for someone who possesses strong leadership skills, someone who is excited about process improvement and developing others. You will thrive off working in a fast‐paced environment and be willing to be work in a very hands on leadership role.
To be successful in this role, you will also have;
Certificate II (or higher) in Animal Studies or equivalent experience (essential)
Proven knowledge of safe animal handling, feeding plans, and administering prescribed animal medications
Experience in a supervisory or leadership role (essential)
Ability to remain composed under pressure, maintaining focus and energy in challenging situations.
Advanced understanding of relevant legislation, regulations, and codes relating to shelters (desirable)
Strong communication and customer service skills
Problem‐solving ability, with a practical approach to identifying solutions




Flexibility to work on a rotating roster, including weekends and public holidays
Valid driver's licence (essential)
About our culture:
At The Lost Dogs' Home, we cultivate an inclusive work workplace that celebrates diversity. Our team enjoys a vibrant culture that fosters meaningful connections, both professionally and socially. Led by our dedicated social committee, we organise a wide range of engaging activities such as Paint and Sip Nights, Bowling, Trivia, and regular after‐work gatherings. These events create opportunities for our team to relax, bond, and forge lasting friendships. We take pride in our diverse team where every individual is encouraged to be their authentic self, regardless of their role within the organisation.
What we can offer:
A purposeful animal welfare career,
Fantastic career development and opportunities,
Discounts at our general practice clinic, Frank Samways Veterinary Clinic,
Access to our Employee Assistance Program,
Access to the Foster Care Program,
A unique and friendly working environment (surrounded by animals!),
Rewarding work with animals in need of a forever home.
The successful applicant will be required to satisfactorily complete background screening checks.
The Lost Dogs' Home is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Only candidates with the right to work in Australia may apply for this position.
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📌 Animal Attendant Team Leader (Melbourne)
🏢 The Lost Dogs Home
📍 Melbourne