Job Type: Permanent position | Full time position
Job Description
MVR Retailers Pty Ltd, trading as Mobile Experts Penrith, operates within the Mobile Experts network, providing mobile device repair and accessories services to customers in Penrith and surrounding areas.
The business undertakes repairs for mobile phones, tablets, laptops, smartwatches and other supported electronic devices, including screen replacements, battery replacements, charging port repairs, motherboard repairs, liquid damage repairs, software support and data recovery.
The store also supplies mobile accessories and device protection products while focusing on reliable repairs, quality workmanship and responsive customer service.
About the Role Mobile Experts Penrith is seeking an experienced Hardware Technician to diagnose faults, repair electronic devices and complete quality testing before repaired devices are returned to customers.
The position requires strong technical knowledge, attention to detail and the ability to manage repair work efficiently in a customer-facing retail environment.
Location: Westfield Penrith, 585 High Street, Penrith NSW **** Employment Type: Full-Time
Salary: $75,000 to $85,000 per annum plus Superannuation
Key Responsibilities
Diagnose hardware faults in mobile phones, tablets, laptops and other supported electronic devices
Assess damaged devices and determine suitable repair methods and replacement components
Repair and replace faulty parts, including screens, batteries, charging ports, cameras, speakers, buttons and other internal components
Use diagnostic equipment,



software and specialised repair tools to identify device faults
Perform functional testing and quality checks before returning repaired devices to customers
Complete software installation, updates and basic troubleshooting where required to support device functionality
Record diagnostic findings, repair work completed and replacement parts used
Maintain repair tools, equipment and replacement component stock
Explain repair findings, available options, costs and expected turnaround times to customers
Complete repairs in accordance with company quality standards and workplace safety procedures
Maintain a clean, organised and secure repair workspace
Candidate Requirements
Certificate III, Certificate IV or Diploma in Electronics, Computer Hardware, Information Technology, Telecommunications or a related field, or equivalent relevant experience
Minimum 2 years of relevant experience repairing mobile phones, tablets or comparable electronic devices
Demonstrated experience diagnosing and repairing hardware faults using specialised tools and diagnostic equipment
Strong knowledge of electronic components, hardware testing and fault-finding techniques
Excellent attention to detail and problem-solving skills
Strong communication and customer service abilities
Ability to manage multiple repairs and meet expected turnaround times
Ability to work effectively in a fast-paced retail repair environment
Only candidates currently residing in Australia will be shortlisted.
Date of Ads Posted: 30 July ****
Last Day of Application: 26 August ****
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