Support Worker | Great People Wanted – Experience Isn't Everything
Looking for a role where who you are matters just as much as what's on your résumé?
At Independence World, we believe great Support Workers aren't defined by years of experience.
They're kind.
Reliable.
Adaptable.
They genuinely care about people.
They know how to listen, build trust, have a laugh and show up when it matters.
The skills can be taught.
The right attitude is something you bring.
We're growing our team across Cairns and surrounding areas and are looking for great people who want to make a genuine difference in the lives of others.
We have opportunities available for an immediate start and are currently seeking applicants who already live in Cairns or the surrounding area and are ready to commence work locally.
Whether you're an experienced Support Worker or considering bringing your skills into the disability sector for the first time, we'd love to hear from you.
Why join Independence World?
Above SCHADS Award casual rates
Immediate start available
Flexible rostering to support work/life balance
A supportive and approachable leadership team
A positive, down-to-earth team culture
Ongoing paid and free training opportunities
Opportunities to develop your skills and experience
A diverse range of participants and support needs
Easy-to-use rostering and communication systems
What does a Support Worker actually do?
No two participants and no two days are the same.
Depending on the person you're supporting, your day might involve:
Getting out and about in the community
Social support and companionship
Helping with shopping, appointments or everyday activities
Supporting someone to build confidence and independence
Domestic assistance and meal preparation
Personal care
Medication assistance
Transport
Hoist transfers and manual handling
Higher-care support, with appropriate training
You don't need to have experience in every area.
We provide training and support to help the right people develop their skills.




Who are we looking for?
You might already be an experienced Support Worker or you might come from a completely different background.
What matters most to us is that you:
Genuinely enjoy working with and supporting people
Are reliable and understand that people are counting on you
Are empathetic, patient and respectful
Can adapt when plans change
Communicate well and build rapport naturally
Are willing to learn and receive feedback
Understand the importance of professional boundaries
Want to be part of a team that takes pride in providing excellent support
Experience in disability, aged care, community services or healthcare is welcomed butit isn't the only thing we look for.
If you've worked in hospitality, childcare, education, customer service or another people-focused role, you may already have many of the qualities that make an exceptional Support Worker.
What you'll need
To work independently with participants, you'll need:
To currently reside in Cairns or the surrounding area and be available to commence locally
NDIS Worker Screening Clearance (Yellow Card)
Blue Card / Working with Children Check
Current First Aid & CPR
Current Australian Driver's Licence
A reliable vehicle with comprehensive insurance
Qualifications in Individual Support, Disability, Aged Care or Community Services are highly regarded but are not essential.
If you're the right person but still working towards some of the required checks or training, we still encourage you to apply.
Why Independence World?
We're not interested in simply filling shifts.
We want to build a team of great people who genuinely connect with the participants they support and feel valued for the work they do.
Independence World was built on lived experience and a belief that disability support should be personal, empowering and delivered with heart.
So, if you've ever thought "I think I'd be really good at that" but haven't applied because you don't have years of disability experience, this could be your sign.
Bring the right attitude.
Bring your personality.
Bring your willingness to learn.
#J-*****-Ljbffr

📌 Support Worker (Queensland)
🏢 Independence World
📍 Queensland