Experienced Medical Receptionist – GP Clinic
Casual Opportunity with Pathway to Permanent Part-Time or Full-Time
We are seeking an experienced and highly professional Medical Receptionist to join our friendly and patient-focused General Practice team.
Due to unforseen events, our HR department could not process all applicants from our last ad so we encourage candidated to apply again.
Please Note: Only candidates who have more than ONE YEAR experience as a medical receptionist in a GP Clinic and can use 'Best Practice' will be considered for this role due to specific requirements in this instance.
This role is ideal for a receptionist with extensive experience in a busy GP clinic environment who takes pride in delivering exceptional patient service, maintaining confidentiality, and ensuring the smooth day-to-day operation of the practice.
About the Role
The successful candidate will initially commence in a casual capacity, with regular shifts available.
For the right person, this role offers the opportunity to transition into a permanent part-time or full-time position if desired in the future.
Key Responsibilities
Providing outstanding customer service to patients, families, and healthcare professionals
Managing patient appointments and clinic schedules
Greeting patients and handling enquiries both in person and over the phone
Processing patient registrations and maintaining accurate medical records
Managing billing, Medicare claims, EFTPOS transactions, and account enquiries
Supporting GPs, nurses, and allied health professionals with administrative tasks




Maintaining patient confidentiality and compliance with privacy regulations
Contributing to a welcoming, efficient, and professional clinic environment
Significant experience as a Medical Receptionist within a GP clinic
Strong knowledge of medical practice operations and patient administration processes
Confident proficiency with 'Best Practice' software is required
Excellent communication and interpersonal skills
High level of attention to detail and organisational ability
Qualified presentation and a positive, team-oriented attitude
Ability to work efficiently in a fast-paced environment while maintaining exceptional patient care
Right to work in Australia and ability to be a long term member is required
Experience with Medicare billing and claiming procedures
WorkCover and Third Party matters processing and administration
Knowledge of chronic disease management and care plan administration
What We Offer
Supportive and cooperative team environment
Modern, Designer Clinic with 'High End' finishes and facilities
Flexible casual employment with consistent hours available
Opportunity to progress into a permanent part-time or full-time role and management roles may be considered after demonstrated performance in this role
Onsite Parking and Staff Kitchen and Lunch area
Competitive remuneration based on experience with performance based bonuses and increments
If you are an experienced Medical Receptionist who is passionate about patient care and looking for a long-term opportunity with flexibility and career growth, we would love to hear from you.
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📌 Experienced Gp Clinic Receptionist (Queensland)
🏢 The Doctors Hope Island
📍 Queensland