As our Bookings Officer, you'll be the driving force behind seamless venue bookings across South East Leisure venues, building strong client relationships, coordinating venue use, and managing accounts to deliver an exceptional client experience from enquiry to payment.
You'll provide clear direction, communication and support to team members, ensuring they manage booking enquiries effectively and meet the needs of user groups.
This role is ideal for someone who thrives on building relationships, delivers exceptional customer service, is confident using technology, and is motivated to build a rewarding career in a customer-focused environment.
About South East Leisure
South East Leisure is committed to enhancing the health and wellbeing of our community through high quality programs and experiences at the municipality's aquatic and recreation facilities.
Established in **** by the City of Greater Dandenong, South East Leisure currently manages and
operates the following council-owned venues:
Noble Park Aquatic Centre
These facilities attract over 2 million annual attendances and are a significant and important interface between Council and our diverse community.
South East Leisure is leading the way in community health and recreation, and we're preparing for our next big chapter - the opening of the $120m Dandenong Wellbeing Centre in July ****. This landmark venue will deliver state-of-the-art aquatic, fitness and wellbeing experiences for one of Victoria's most culturally diverse communities. It's something you'll want to be a part of!
Find out more information about the new Dandenong Wellbeing Centre on our website.
Why Join SEL?




Flexible work arrangements and a focus on work-life balance.
Inclusive, diverse, and supportive workplace culture.
Be part of a team that values innovation and community impact.
Complimentary Full-Access membership to SEL managed Aquatic and Leisure Facilities.
Small hot drinks: $1.50 (reusable cup) $2.00 (single-use cup) at SEL cafes (alternate milk charges apply)
25% discount on all full-price food and beverage purchases from SEL cafes
25% discount on all full-price merchandise purchases from SEL managed facilities
Reward and Recognition program
Team building events
Training and development opportunities
Access to industry committees and networks
Mentor program and career pathways
Employee Assistance Program
South East Leisure is an equal opportunity employer committed to fostering a safe, inclusive, and diverse workplace.
We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, people with disability, people of all ages, faiths, gender identities, and sexual orientations. We value the unique contributions and perspectives of every individual and strive to ensure our workforce reflects the communities we serve.
Child Safety and Wellbeing
SEL wants children to be protected, feel safe, happy, and empowered; we take all reasonable steps to ensure those engaging with children are suitably skilled, well-prepared, and aligned with our commitment to safety and wellbeing. You can read more about our Child Safety and wellbeing commitment on our website.
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📌 Bookings Officer (Melbourne)
🏢 South East Leisure
📍 Melbourne