Head of Operations | Growing QSR Brand | $150K + Super
This isn't a role for someone who wants to inherit an operation and keep it ticking over.
We're looking for an operational leader who enjoys building, improving and growing businesses.
Someone who gets excited by opening new stores, refining systems, improving profitability and creating the foundations that allow a brand to scale successfully.
Joining a privately owned hospitality business with ambitious growth plans, you'll work directly alongside the founders as part of the senior leadership team.
There are no layers of corporate management or lengthy approval processes-just the opportunity to make decisions, execute ideas and see the results.
Operating within the modern QSR space, the business has built a reputation around fresh, healthy, flavour-driven food delivered with the convenience and efficiency today's customers expect.
This is a genuine opportunity to help shape the next stage of the company's growth.
About You
We're looking for a commercially minded operator who's ready to really focus on developing strategy & ensuring business performance but show up in person & demonstrate the required leadersip with energy & passion.
You'll ideally bring:
Multi-site hospitality operations leadership experience
A proven track record improving profitability, operational performance and business KPIs
Experience opening new venues and supporting business growth
Strong commercial acumen with confidence managing budgets, EBITDA and financial reporting
Experience developing SOPs, systems and scalable operational frameworks




Ability to identify operational inefficiencies and implement practical improvements
Strong supplier, procurement and supply chain management experience
Outstanding communication skills with the ability to influence everyone from frontline teams to business owners
Experience leading, coaching and developing high-performing management teams
A highly organised, analytical and solutions-focused approach
Tertiary qualifications in Business, Hospitality or a related discipline will be highly regarded
Full Australian working rights
What You'll Be Responsible For
Leading the operational strategy across the business
Driving sustainable growth, profitability and operational excellence
Developing systems, processes and SOPs to support future expansion
Leading new store openings from planning through to execution
Monitoring financial performance, budgets, ROI and EBITDA
Identifying new technologies and operational improvements
Working closely with marketing and leadership to support brand growth
Building a culture of accountability, ownership and continuous improvement
Remaining hands‐on when required, supporting stores and travelling across the Sydney network
Why You'll Want This Role
Work directly with the founders and influence the future of the business
High-growth brand with genuine expansion plans
Freedom to build systems rather than simply maintain existing ones
Broad role spanning operations, strategy, commercial performance and growth
Entrepreneurial culture with minimal bureaucracy
Market-competitive salary package around$150K + Super, with flexibility for the right candidate
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📌 Head Of Operations | Growing Qsr Brand | $150K + Super (New South Wales)
🏢 Frontline Recruitment Group
📍 New South Wales