Join the leading Moreton Bay Managed Services Provider!
Are you a skilled IT professional looking for your next challenge?
We're expanding and seeking aManaged Services Technicianto join our dynamic team.
ABOUT CENTRA
Centra is a customer-focusedManaged Services Provider (MSP) and Licensed Telecommunications Carrierserving small to medium enterprises (SME) across Australia.
Our services include:
On-premise and cloud-hosted infrastructure
Cloud-based phone systems
Internet solutions (NBN, fibre, fixed wireless)
IT support across Brisbane, Fraser Coast, and regional Queensland
Our clients vary in size and requirements, from full-service partnerships to ad hoc IT support.
We pride ourselves on delivering excellent service and fostering aclose-knit, supportive team environment, even with team members working across different locations.
THE ROLE
As a Managed Services Technician, you'll be getting hands-on experience across a variety of day-to-day IT support tasks while learning from a skilled and supportive team.
This role will involve approximately 60% of your time in office at our high-profile client's premises, with the remainder based in our head office.
You'll be responsible for:
Delivering friendly, reliable technical support, primarily to our high-profile client on-site, as well as other business clients from head office
Assisting with the management of Office 365 environments, including user accounts and basic administration
Working with Active Directory and Windows-based systems under the guidance of senior technicians
Supporting the configuration of Microsoft Cloud tools such as Teams and SharePoint




Assisting in IT infrastructure tasks and project work as part of a wider team
Liaising with third-party vendors and escalating issues where needed
Sharing knowledge with teammates and contributing to a positive team culture
Providing excellent customer service with a can-do, solutions-focused attitude
WHAT WE'RE LOOKING FOR
To succeed in this role, you should have:
Basic working knowledge of Office 365 and Windows operating systems
Some hands-on experience with IT support or helpdesk environments (internship or entry-level experience welcome)
A willingness to learn and a keen interest in troubleshooting day-to-day tech issues
Good communication skills and a friendly, customer-focused approach
The ability to stay organised and manage tasks with guidance from senior team members
A genuine passion for technology and eagerness to grow your skills
A current, valid driver's licence
WHY JOIN CENTRA?
A supportive, knowledgeable team to learn from
Exposure tocutting-edgenetworks, ISP, and voice platforms
A strong, growing company with local and interstate expansion opportunities
A fantastic work environment where teamwork and innovation are valued
LOCATION & TRAVEL
This role is based in ourBrisbane office, withonsite workat our client's location.
You'll be an integral part of our growing IT landscape and may travel occasionally to participate in projects and onboard new clients.
If you're passionate about IT, thrive in a fast-paced environment, and want to work for a company that valuesboth its clients and its team, we'd love to hear from you!
#J-*****-Ljbffr

📌 Managed Services Technician (Queensland)
🏢 Centra Networks
📍 Queensland