About OES
OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education.
We work with university partners, training institutes, and skilled bodies worldwide, to develop and enable immersive and engaging learning experiences.
We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education.
We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work.
We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.
The Opportunity
We're looking for a Digital Product Associate, to support the ongoing improvement of our student-facing digital experiences.
In this role, you'll help manage and maintain the product backlog across our university partner websites, assisting with the prioritisation and delivery of enhancements that improve the student experience.
Working closely with UX/UI, Delivery, Technology and Marketing teams, you'll gather user feedback, contribute ideas for website improvements, and help ensure digital initiatives are delivered smoothly.
This is a great opportunity for someone looking to build their career in digital products, gain exposure to agile ways of working, and develop their product management skills in a supportive environment.
Your New Role
Support the product backlog, aligned to roadmap and business priorities
Champion a customer-first approach, driving improvements in UX, engagement and conversion
Collaborate with cross-functional teams (Delivery, UX/UI, CRO, Tech)



to deliver high-quality digital experiences
Define and refine user stories, acceptance criteria and requirements in Confluence
Facilitate backlog refinement, sprint planning and agile ceremonies
Balance competing priorities (enhancements, defects, technical debt, SEO, security)
Support QA, UAT and production validation during releases
Communicate release updates and ensure stakeholder readiness
Build robust relationships across Digital, Marketing, Operations and Technology
Who We Need
You're a collaborative and detail-oriented Product Owner with a passion for creating exceptional digital experiences.
You'll bring:
2 years experience as a Product Owner/Associate (or similar) in agile environments
Strong knowledge of Agile/Scrum (SAFe experience advantageous)
Expertise in backlog management across multiple priorities
Experience writing user stories, acceptance criteria and supporting QA/UAT
Excellent stakeholder engagement and communication skills
Ability to translate business needs into delivery-ready solutions
A robust customer-centric mindset and critical thinking approach
Bonus if you have experience with
Google Analytics, Jira, Confluence, WordPress, Salesforce
CRO or digital optimisation environments
Education, retail or high-volume customer-focused industries
Agile certifications (Scrum, SAFe, etc.)




What's In It For You?
Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities.
OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!).
Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as weekly staff drinks.
Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.
We pride ourselves on being a 'People First' employer and if you join the OES Team, you will benefit from:
Flexible, hybrid work for genuine career-life fit (2-3 days in our Cremorne Office)
Professional development and mentoring
OES Culture Club and events calendar
Health and wellbeing activities
Annual flu vaccinations
Paid parental leave
Purchased leave
Study assistance and leave for eligible employees
Mental health support resources and Employee assistance program (EAP)
Income protection insurance
Access to corporate health insurance rates
Access to our employee benefits platform - offering retail discounts & novated leasing
At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply.
If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.
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📌 Digital Product Associate (Melbourne)
🏢 Online Education Services (Oes)
📍 Melbourne